Overview
Customer Service Desk Assistant at MRU Jobs in Calgary, Canada at Mount Royal University
Elevate your administrative skills at Mount Royal University as a Customer Service Desk Administrative Assistant. Enjoy a flexible work schedule while contributing to an engaging customer experience team.
This role requires an enthusiastic, detail-oriented individual who thrives in a supportive environment. Reporting to the Customer Experience Supervisor, you will assist with training development, administrative tasks, and provide mentorship to new staff. Your positive demeanor will help enhance the student-focused programming at MRU’s Cougars Athletics and Recreation department.
Key Responsibilities:
• Assist in developing training for Customer Service Centre staff
• Review and revise training materials according to standards
• Complete administrative documentation and staff scheduling
• Coach and mentor new staff on facility policies
• Provide information on membership, programs, and services
Requirements:
• Minimum High School Diploma, with additional coursework
• First Aid and CPR certification required
• 6-12 months related experience preferred
• Strong interpersonal and written communication skills
• Willingness to mentor and manage challenging conversations
Utilize your customer service and administrative skills to cultivate connections in the MRU community.
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Title: Customer Service Desk Assistant at MRU
Company: Mount Royal University
Location: Calgary, Canada
Category:
