Overview
Customer Service Planner Jobs in Halesowen, England, UK at Adecco
Customer Service Planner
Have you got what it takes to succeed The following information should be read carefully by all candidates.
Based in Halesowen
Monday to Friday
8am to 5pm
£12.27 per hour
Temporary to permanent
To excel in this role, you should have excellent scheduling, customer service and organisational skills, be proactive, and have the ability to multitask effectively. Strong
communication
and IT skills are essential, as you will be frequently interacting with colleagues and using various software applications.
If you are looking for an opportunity to work with a fantastic team in a
dynamic
and
fast-paced environment
, this is the perfect role for you! Our client offers a supportive and
inclusive
working culture, where your contributions are valued and recognised.
Successful Candidates:
Will have previous scheduling experience
Experience of
dealing with key accounts
Excellent
attention to detail
Be organised
Possess excellent IT skills
Have great
communication skills
The role:
Dealing with both inbound and outbound calls
Liaising with external customers
Updating CRM with customer requests and job details
Scheduling engineers jobs
Updating customers on progress reports
Data entry
Dealing with reports
Routing jobs for engineers
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Title: Customer Service Planner
Company: Adecco
Location: Halesowen, England, UK
Category: Customer Service/HelpDesk (Customer Service Rep, Office Administrator/ Coordinator, Admin Assistant), Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant)
