Overview
Customer Service Representative Jobs in San Diego – California – USA at Spectrum Insurance
Job Description
Job Description
Customer Service Representative/Administrative Assistant
Company:
Spectrum Commercial Insurance Brokers
Location:
San Diego, CA
Job Description:
We are seeking a highly motivated and organized individual tojoin our teamas a Customer Service Representative/Administrative Assistant. The ideal candidate will have experience in customer service and be comfortable with administrative tasks. The role requires strongcommunication skills, apositive attitude, and the ability to work well in afast-paced environment.
Responsibilities:
Respond to customer inquiries via phone, email, and in-person
Resolve customer complaints and issues in a timely and professional manner
Data entry and maintenance of customer information in our CRM system
Assist with scheduling appointments and maintaining calendars
Perform general administrative tasks as needed
Provide excellent customer service to our clients and help maintain positive relationships
Insurance Industry experience is a requirement
Bilingual in Spanish is a plus but not required
Qualifications:
Minimum of 2 years experience in customer service
Strongcommunicationand organizational skills
Ability to multitask and prioritize effectively
Proficient in Microsoft Office and web-based CRM systems
High school diploma or equivalent; college degree preferred
Insurance industry experience a requirement
We offer acompetitive salaryand a positivework-life balance. If you are passionate about providing excellent customer service and are looking for achallengingand rewarding opportunity, pleaseapply today!
Spectrum Commercial Insurance Brokers is an equal opportunity employer and welcomes applications from all qualified individuals.
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Title: Customer Service Representative
Company: Spectrum Insurance
Location: San Diego – California – USA
Category: Administrative/Clerical, Customer Service/HelpDesk
