Overview
Customer Support Administrator Jobs in Wetherby, England, United Kingdom at Augean
Title: Customer Support Administrator
Company: Augean
Location: Wetherby, England, United Kingdom
We are looking for an experienced Office Administrator to join our team in Wetherby. This is a full-time on-site position paying up to £28,000 with excellent benefits, including Private Healthcare.
What you'll be doing:
- To provide telephone support and ensure incoming calls are answered as quickly as possible during busy periods
- Proactively support and embed a generative safety culture
- To enter enquiries and bookings onto WS5 system
- To enter data and provide quotations from WS5 for the commercial teams
- To produce reports and correspondence as and when requested by customers and the commercial team
- To ensure Job Completions are processed accurately with attention to detail on the paperwork and on time for invoicing purposes when required
- To ensure inter group and internal movements are processed correctly with attention to detail on the paperwork when required
- To ensure internal transactions are processed on a regular basis
- To ensure correct procedures are always followed
- To carry out incidental office duties
- Undertaking specific projects if required
- Maintaining continuous professional development and competence for the role
What we are looking for:
- Administration experience
- Excellent communication skills
- Strong computer skills (MS Word, Excel, Outlook)
- Strong analytical skills
- Good organisational skills
- An ability to balance your workload
- An ability to focus on detail and complete administrative duties to tight deadlines
- An excellent command of the English language (both written and verbal)
- An ability to remain courteous and professional in a busy environment
What's in it for you:
- 25 days holiday (plus bank holidays)
- 20 days Company Sick Pay
- Pension 5% matched
- Life Assurance 4 x salary
- Salary sacrifice EV scheme
- Salary sacrifice cycle to work scheme
- Private health scheme via Benenden
- Optional health cash plan
- Enhanced maternity & paternity
- Volunteer day
Closing Date: Monday 30th March, 2026
We’re committed to building a diverse and inclusive workplace where everyone can thrive. We welcome applicants from all backgrounds and are happy to make reasonable adjustments to support candidates through our recruitment process.
