Overview
Customer Support & Office Administration – Japanese Bilingual Jobs in Richmond, Virginia, USA at A-STAFFING, INC.
We’re seeking a candidate for a dual customer support and office administration position within our insurance company.
Job Summary:
In this role, you will be responsible for a wide range of office duties, including processing insurance medical claims, data entry, and providing exceptional customer service. You will utilize your fluent Japanese communication skills to assist customers with their inquiries and needs.
Responsibilities:
Processing insurance medical claims
Acting as a liaison between customers and healthcare providers to process medical bills and claims.
Data entry and document management
Responding to customer inquiries and resolving issues
General office administration tasks.
Qualifications:
Fluent in Japanese (reading, writing, and speaking)
Basic computer skills (Microsoft Office Suite)
Strong communication and interpersonal skills
Ability to multitask and prioritize tasks effectively
Detail-oriented and organized
Previous experience in customer service or office administration is a plus, but not required
Business Hours: 8:30-17:30
Work Hours: Flexible work schedule (part-time or full-time)
Location: Richmond, VA (Daily on-site presence is preferred; hybrid work arrangements may be considered.)
Salary: $20.00/hour (negotiable)
Visa Support: No
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Title: Customer Support & Office Administration – Japanese Bilingual
Company: A-STAFFING, INC.
Location: Richmond, Virginia, USA
Category: Administrative/Clerical, Customer Service/HelpDesk (Bilingual, Customer Service Rep)
