Overview
Data Entry and Customer Service Specialist Jobs in Pittsburgh, PA at Integrated Corporate Health LLC
We are looking to fill a full-time position. It will be 3 days a week as a Front Desk Agent & 2 days a week as a Night Auditor.
As a Front Desk Agent, you will serve as our Guests’ first point of contact and manage all aspects of their accommodation.
As a Night Auditor, you will work overnight to run the audit and turn over the day.
Front Desk Agent & Night Auditor responsibilities include, but are not limited to:
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform Guests about payment methods and verify their credit card data
Register Guests by collecting necessary information, like contact details
Welcome Guests upon their arrival and assign rooms
Provide Guests with information about our hotel, available rooms, rates and amenities
Respond to Guests’ complaints in professional manner
Liaise with our Housekeeping staff to ensure all rooms are clean and ready to accommodate Guests’ needs
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Run the audit, to turn over the day
Print appropriate reports
Job Type: Full-time
Pay: $17.00 – $18.00 per hour
Expected hours: No less than 40 per week
Benefits:
Dental insurance
Employee discount
Flexible schedule
Free parking
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Evening shift
Holidays
Night shift
Overnight shift
Work setting:
In-person
Experience:
Night Audit: 1 year (Preferred)
Hilton Hotel: 1 year (Preferred)
Language:
other languages (Preferred)
English (Required)
Shift availability:
Night Shift (Required)
Overnight Shift (Required)
Day Shift (Required)
Work Location: In person
Title: Data Entry and Customer Service Specialist
Company: Integrated Corporate Health LLC
Location: Pittsburgh, PA
