Overview

Date Entry Specialist (Union) Jobs in Oakland, CA at Iron Mountain

Full Job Description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let’s start the conversation.

Data Entry Specialist -Union

Full Time

Monday – Friday

Hourly Rate $23.38

Iron Mountain is seeking a Data Entry Specialist to join our Customer Services & Support Group.

Responsibilities:

The Data Entry Specialist inputs new and updated data into customer inventories using the Safekeeper system.

Manages the incoming data input process including keying label information, location information, investigating and resolving exceptions, acknowledging orders with customers and closing the work order. Verifies that all information is keyed accurately and in a timely manner

Manage the internal move data input process including the keying of all information, electronically moving cartons to new locations, investigating and resolving exceptions and closing the work order

Manage the destruction data input process including the selection of destruction candidates, keying changes, verifying that keyed information is correct, investigating and resolving exceptions, forwarding destruction certificates to customer and closing the work order

Manage the permanent removal process electronically including the keying of all PMO’s, verifying the information, investigating and resolving exceptions and closing the work order

Update customer contract information. Research and resolve problems and discrepancies through contact with customer, special project team, contract administrator and/or account manager

Print & mail receipt acknowledgements, month end and quarter end customer requested reports

Assist customer service as needed

Perform other customer related tasks and special projects as requested.

Additional duties:

Perform scanning, auditing, QC functions, packaging of product, data entry and CD burning.

Act a resource for questions, assist in the training of new Specialists.

Responsibilities:

Scan hardcopy files to electronic images, assuring a quality image. Burn project CDs

Perform some basic quality control auditing functions

Prepare product for delivery and assure all projected documentation is complete

Prepare hard copy records for scanning

Reasonably expected salary range: $37,800.00 – $47,200.00

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here…

Title: Date Entry Specialist (Union)

Company: Iron Mountain

Location: Oakland, CA

Category:

 

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