Delivery Lead Jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia at Accenture Southeast Asia
Title: Delivery Lead
Company: Accenture Southeast Asia
Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
THE WORK: Discover the opportunity to make a meaningful impact through your expertise. You will be a subject matter expert with deep knowledge and experience, using your influencing and advisory skills to guide important decisions. Engaging with multiple groups, you will contribute to key resolutions and provide solutions that benefit various areas. This role invites you to bring your advanced capabilities to a dynamic environment where your insights will be highly valued and your contributions truly appreciated.
Drive incident and outage management, ensuring timely investigation and restoration.
Monitor systems and analyze trends to enhance performance and prevent future incidents.
Track and facilitate the acceptance of changes within production environments.
Operate information technology production services in alignment with established protocols and service agreements.
Collaborate with diverse stakeholders to maintain smooth and efficient operations.
Required:
Advanced proficiency in Account Delivery Management
Advanced proficiency in Business Operation Maanagement
A minimum of 8 years of experience in relevant related skills
Bachelor's degree in relevant field of studies
Preferred:
Advanced Estimation and Planning
Advanced Work Management
Intermediate Risk Assessment
Intermediate Process Improvement
Beginner Confilict Resoluton