Overview
Dental Front Office Administrator Jobs in Carmel, IN at Weddell Pediatric Dental Specialists, LLC
Our growing holistic and integrative psychiatric/psychological practice is seeking an Administrative Assistant to help with front office duties. The job includes a significant amount of direct patient care coordination with our psychiatrist/psychiatric PAs, therapists, and medical assistants to promote the restoration of health and wellness to our patient/client population.
Experience:
EMR systems: 1 year
Functioned in a similar role: 1 year
Mental Health experience: 1 year (strongly preferred but not required)
MA experience is accepted
Pay: Commensurate with experience
Job Requirements:
Excellent computer skills
Excellent Customer Service skills
Experience with EHR systems
Experience working in a similar role – fine with hybrid role of front office/MA duties
Mental Health setting experience (preferred)
Key Responsibilities:
Answer phone calls/patient portal messages and either direct the caller to the appropriate party or handle the caller’s needs yourself.
Greet patients upon arrival, check them in and obtain/ensure up to date insurance information and any other necessary data.
Collect payments
Book new patients and assign to appropriate therapists
Manage and ensure all online intake forms are completed before first session
Schedule appointments for new and recurring patients
Communicate with providers when needed for emergencies and/or urgent request from patients/clients or close family members. (Rare)
Provide patients with support and guidance as needed
Other duties delegated by direct manager as needed
Aptitudes required in order to perform responsibilities:
Good time management and prioritization skills
Be able to manage multiple assignments and provide quick reaction and immediate response to urgent issues when they arise. (Rare)
Maintain attention to detail over an extended period of time and continually be aware of variations in changing situations during the day.
Work well with all levels and types of people.
Maintain good communication with staff and patients
Maintain patient confidentiality
Acceptance of diversity/and differing points of view
Knowledge of medical billing and Wellmark insurance an asset
Experience:
EMR systems: 1 year
Functioned in a similar role: 1 year
Mental Health experience: 1 year (strongly preferred but not required)
MA experience is accepted
Pay: Commensurate with experience
Must be able to work mornings M-F (8am or 8:30am start time)
Flexible schedule
*If you are interested in working at the Rein Center, please write a cover letter and tell us about yourself, your relevant experience and why you would like to work with us. Please include the desired salary range and an updated resume.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Expected hours: 25 – 35 per week
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Vision insurance
Schedule:
Monday to Friday
Experience:
Medical office: 1 year (Preferred)
Work Location: In person
Title: Dental Front Office Administrator
Company: Weddell Pediatric Dental Specialists, LLC
Location: Carmel, IN
