Overview
Dental Receptionist Jobs in Phoenix, AZ at Endodontics
At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. · Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident. · Be curious by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what’s going on. · Be original by building connections with our guests and being imaginative to create memorable experiences.
Your day to day:
· Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank. · Up-sell rooms where possible to maximize hotel revenue.
PEOPLE · Answer phones in a prompt and courteous manner. · Welcome guests in a friendly, prompt and professional manner. · Register guests, issue room keys, provide information on hotel services and room location. · Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
GUEST EXPERIENCE · Respond appropriately to guest feedback. Make appropriate service recovery gestures in order to ensure total guest satisfaction. · May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.
RESPONSIBLE BUSINESS · Promote team work and quality service through daily communications and coordination with other departments. · Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
Must be available for AM and PM shifts (7am-11am, 7am-3pm, 3pm-11pm, 7pm – 11pm and Overnight 11pm-7am).
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 30 – 40 per week
Benefits:
Employee discount
Schedule:
4 hour shift
8 hour shift
Day shift
Evening shift
Holidays
Morning shift
On call
Overnight shift
Rotating weekends
Weekends as needed
Work setting:
In-person
Work Location: In person
Title: Dental Receptionist
Company: Endodontics
Location: Phoenix, AZ
