Overview
Dental Receptionist @ Dental Associates of FL – Winter Haven Jobs in Winter Haven, FL at Dental Care Alliance
Full Job Description
Overview:
Dental Associates of Winter Haven is looking for a Dental Receptionist to help us with daily office and clerical tasks. You should be organized, competent and comfortable dealing with people. We also expect you to possess phenomenal communication skills and be able to carry out administrative duties with accuracy and speed. The candidate we hire must have front desk knowledge/experience in a dental office. This is a full time opportunity.
Responsibilities:
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to DCA Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no shows/cancellation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Checking voice-mail on a daily basis
Maintain a clean and friendly waiting area for patients
Qualifications:
Experience working in a dental office
Knowledge of insurance plans (PPO)
#LI-CN1
Title: Dental Receptionist @ Dental Associates of FL – Winter Haven
Company: Dental Care Alliance
Location: Winter Haven, FL
Category: