Overview

Dental Receptionist @ Dental Associates of FL – Winter Haven Jobs in Winter Haven, FL at Dental Care Alliance

Full Job Description

Overview:

Dental Associates of Winter Haven is looking for a Dental Receptionist to help us with daily office and clerical tasks. You should be organized, competent and comfortable dealing with people. We also expect you to possess phenomenal communication skills and be able to carry out administrative duties with accuracy and speed. The candidate we hire must have front desk knowledge/experience in a dental office. This is a full time opportunity.

Responsibilities:

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

Customer Service; acknowledge, smile and greet patients upon arrival/dismissal

Respond to patient questions and or concerns according to DCA Policies

Answering Telephones

Scheduling Appointments

Maintaining Appointment Book

Confirming Appointments

Follow up on no shows/cancellation of Appointments

Register Patients on sign in sheet

Post charges and payments to patient accounts

Checking voice-mail on a daily basis

Maintain a clean and friendly waiting area for patients

Qualifications:

Experience working in a dental office

Knowledge of insurance plans (PPO)

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Title: Dental Receptionist @ Dental Associates of FL – Winter Haven

Company: Dental Care Alliance

Location: Winter Haven, FL

Category:

 

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