Overview
Dental Scheduler/Receptionist Jobs in Fort Lauderdale, FL at Fort Lauderdale Dental Studio
Why Skin Plus Beauty?
We are a Luxury and fast-paced MedSpa practice located in South Miami, FL, seeking an experienced and enthusiastic individual to join our expanding team. This individual should have at least 2-3 years of Receptionist experience, and/or a minimum of 1-2 years of work experience in an aesthetic or medical spa setting and also experienced in sales. We offer a generous compensation structure including commissions on sales as well as opportunity for career growth and advancement. We also offer employee discounts on products and services and most importantly, we provide a supportive and uplifting office culture.
Job Description:
The Front Desk Associate’s responsibilities include the greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system, charging for services performed and upgrade services and packages. Additionally, the Front Desk Associate assists with daily transitional/light cleaning of the spa as needed.
Job Duties/Responsibilities:
Answer phones in a professional and welcoming manner.
Provide excellent customer service to all customers.
Manage customer appointments; accurately book, confirm, change and cancel appointments.
Ensure that the check-in, check-out and payment process is handled in accordance with company policy.
Provide callers and guests with detailed descriptions of spa treatments, packages, services, hours of operation, etc.
Build and maintain good relationships with clients by interacting warmly with them and giving them tips on the best products at the spa to meet their beauty needs.
Introduce new beauty products to clients and educate them on their uses and benefits.
Keep clients updated on current promotions and discounts being offered in the Spa to encourage upsells.
Position Requirements:
Must be detail-oriented and have ability to multi-task.
Must possess strong oral, written and interpersonal communications skills.
Ability to be efficient and productive in a luxury, fast-paced environment.
Professional appearance, punctual & reliable.
Must have enthusiasm and possess excellent customer service skills.
Must possess basic math skills.
Hard-working, effective multi-tasker, team-player.
Enjoy working with people and possess a friendly and outgoing personality.
Excellent communication, listening and computer skills.
Proficient in MS Office.
Must have Saturday availability.
Must be fluent in English & Spanish.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 30 per week
Benefits:
Employee discount
Flexible schedule
Health insurance
Shift:
8 hour shift
Day shift
Weekly day range:
Monday to Friday
Weekends as needed
Experience:
Front desk/receptionist: 1 year (Required)
Language:
Spanish (Required)
Work Location: In person
Title: Dental Scheduler/Receptionist
Company: Fort Lauderdale Dental Studio
Location: Fort Lauderdale, FL
