Overview

Department Secretary-Cardiology Administration-Methodist Jobs in Des Moines, IA at UnityPoint Health

Full Job Description

Overview:

This Department Secretary position is responsible for secretarial and receptionist duties within the Cardiovascular service line. In addition to primary duties, this position also provides as needed coverage and assistance to other members of the clerical team in order to keep each area functioning (duties may vary by department within Cardiovascular). Successful performance of this position contributes directly toward achieving high quality patient care and a high level of satisfaction from physicians, patients, families, and other customers.

Why UnityPoint Health?

Commitment to our Team –We’ve been named a Top 150 Place to Work in Healthcare 2023 by Becker’s Healthcare for our commitment to our team members.

Culture –At UnityPoint Health,youmatter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what’s right for the people we serve.

Benefits –Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.

Diversity, Equity and Inclusion Commitment– We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.

Development– We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.

Community Involvement– Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/

Responsibilities:

Greets patients/families/others in a professional and courteous manner, striving to exceed customer expectations.

Answers telephone and directs calls appropriately. Screens phone calls, answers routine questions and relays messages to appropriate people in a timely manner.

Organizes and files paperwork appropriately.

Fulfills requests for Release of Information using appropriate guidelines.

Provides coverage in other clerical areas within the cardiovascular service line as needed or as requested. Travel between campuses may be required.

Cardiovascular Department Secretary duties vary by area. When working in those areas you may be required to perform any or all of the essential functions listed below:

Schedules appointments and confirms appointment times.

Greets patients upon arrival for testing/procedure, obtain paperwork and arrive patient in Epic.

Enters appointments, orders and charges in Epic for procedures/tests.

Transcribes or generates procedure/test results. Edits and/or distributes reports appropriately.

Distributes office mail, orders office supplies, and initiates service calls.

Enters data and maintains spreadsheets.

Produces correspondence, documents or special reports as requested.

Performs limited system admin duties to keep system(s) functioning appropriately. Calls IT for assistance as needed.

Qualifications:

Education: High school diploma or equivalent. Completion of medical terminology course or equivalent experience.

Experience: Previous experience in a medical setting preferred.

Knowledge/Skills/Abilities:

Writes, reads, comprehends and speaks fluent English

Excellent typing, oral and written communication

Microsoft Office skills

Customer…

Title: Department Secretary-Cardiology Administration-Methodist

Company: UnityPoint Health

Location: Des Moines, IA

Category:

 

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