Overview
Design Service Coordinator Jobs in Torrance, USA at Crate and Barrel
The Design Service Coordinator is responsible for supporting the Centralized Design Service Team’s internal operations, by reviewing and performing project intake, project assignments, and facilitating inquiries from customers to the team. Ensuring the team has ample administrative support to provide design customers with a seamless experience.
Responsibilities
- Assigns new project submissions to Digital Designers, reviews store submissions and checks design deliverables.
- Manages the Workflow Management tool and ensures that the team is held accountable for keeping customer projects up to date.
- Gathers daily team and individual productivity numbers and enters data into productivity spreadsheets for daily, weekly and monthly reporting.
- Reviews and disseminates appropriate Crate News and Customer Service Huddle information to the Centralized Design Services Team.
- Maintains the Centralized Design Services Team Google Drive and Training site.
- Supports leadership with auxiliary projects.
What you’ll bring to the table
- Sense of personal style with a discerning eye and passion for design and home furnishings
- Ability to multitask and handle urgent situations
- Strong communication and interpersonal skills
- Honest and collaborative team-player with exhibited ability to work independently and collaboratively with flexibility to move between projects in a fast-paced environment
- Self-confident with a strong sense of personal accountability
- Ability to conduct and participate in virtual learning
- Good reading, written and verbal language skills (English)
- Proficient with Microsoft Office products, Excel, Word, Power Point
- Advanced knowledge in Google Sheets, Excel
- Ability to embrace and leverage current and new technology to support the business; participate in ongoing training regarding technology upgrades and new systems applicable to the position.
We’d love to hear from you if you have
- Previous experience in Customer Service, preferred
- Previous experience in administrative work or project management
- High school diploma/GED or equivalent;
Associate degree or equivalent preferred
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Title: Design Service Coordinator
Company: Crate and Barrel
Location: Torrance, USA
Category:
