Overview
Development Gift Processing Coordinator Jobs in Toronto, Canada at Heart & Stroke
Position: Development Gift Processing Coordinator – 12 month contract
Who we are At Heart & Stroke our mission is to promote health, save lives and enhance recovery.
We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke. We believe in equity, diversity and inclusion ― it’s embedded in our values and core mission work to support all people in Canada to lead healthier lives.
We are committed to applying this principle to cultivate a welcoming environment that embraces diversity among our employees.
Candidates from diverse backgrounds, including but not limited to, Indigenous peoples, racialized communities, 2
SLGBTQIA+ communities, women, and people living with disabilities are encouraged to apply. To learn more about our mission, values, commitment to EDI, and the difference Heart & Stroke makes in the lives of people in Canada at every age, please visit our website . The opportunity In this role you’ll be part of the Constituent Operations and Customer Service team, which is responsible for the smooth, accurate, and secure processing of donations and lottery ticket purchases, as well as the delivery of high-quality constituent support.
The team plays a critical role in ensuring excellent and consistent constituent experience by partnering with IT Operations and Finance to identify and implement process improvements that strengthen controls, efficiency, and service quality. Reporting to the Manager, Gift Processing, the Development Operations Coordinator plays a key role in ensuring philanthropic and estate revenue is processed accurately, efficiently, and in full compliance with applicable requirements.
You will record and maintain gifts in the organization’s CRM, support the timely issuance of charitable tax receipts in accordance with CRA guidelines, and help ensure revenue is fully reconciled with financial records. In this role, you will also help maintain and strengthen gift processing policies, systems, and procedures, ensuring adherence to internal gift acceptance standards and Canada Revenue Agency regulations related to charitable gift recording and receipting.
Working closely with cross-functional partners, you will identify opportunities to improve operational processes and data quality, provide accurate and reliable gift information to staff and stakeholders, and apply AI-enabled efficiencies to increase accuracy and effectiveness. This is a 12-month contract and hybrid role. Candidates must be able to work from the Toronto office 1-2 days per week, based on the needs of the business.
How you will make an impact every day End to End Donation Management Oversee the end-to-end processing of one-time donations and estate gifts, ensuring all transactions are handled accurately, compliantly, and in a timely manner. Manage gift processing from receipt through reconciliation, including issuing acknowledgments and maintaining detailed records. Monitor, acknowledge, and process gifts received from multiple channels, such as direct deposits, EFTs, credit card imports, and various digital giving platforms.
Maintain comprehensive documentation and backup files related to deposits and donor communications. Create, manage, and reconcile CRM receipt batches and deposit records for all donation types, including cash, cheques, EFTs, direct deposits, credit cards, and estate gifts. Support data imports and integrations with online donation systems, updating daily deposit logs for accurate monthly financial reconciliation. Resolve data entry errors promptly, apply sound judgment for nonstandard or high-value gifts, and investigate issues related to gift coding, adjustments, or receipting, escalating as needed.
Ensure all documentation processes align with CRA and organizational guidelines, maintaining appropriate records for contributions. Utilize AI tools to summarize donation documentation, identify patterns, and flag inconsistencies across systems. Revenue tracking and reconciliation Maintain manual revenue tracking tools to support verification of monthly Power
BI and Finance reports Reconcile CRM gift entries…
Title: Development Gift Processing Coordinator
Company: Heart & Stroke
Location: Toronto, Canada
Category:
