Overview
Director, CLER Site Visit Operations Jobs in Chicago – Illinois – USA at ACGME
Job Description
Job Description
Job Title:
Director, CLER Site Visit Operations
Department:
Sponsoring Institutions and ClinicalLearning EnvironmentPrograms
FLSA Status:
Exempt
Reports to:
Senior Vice President, CLER Program
The following describes the various aspects of the designated job. Some or all of these aspects may be changed over time, with or without notice, at the sole discretion of the ACGME.
Applicants must be currently authorized to work in the United States (US) on a full-time basis. The ACGME will not provide employment sponsorship for this position (e.g., H-1B Visa or other US employment authorization).
JOB OVERVIEW
The Director, CLER Site Visit Operations directs the flow and execution of work for CLER site visits and serves as operations administrator to CLER Field Representatives. The Director, CLER Site Visit Operations also serves as counselor to ClinicalLearning EnvironmentReview (CLER) Program volunteers, designated institutional officials, and others on all aspects of CLER site visit operations. Account abilities include the design and implementation of processes, tools, and materials;
to promote optimalcommunicationamong a team of geographically dispersed CLER Field Representatives and volunteers; to manage a complex scheduling schema; to ensure uniform implementation of the CLER site visit protocol; and to facilitate management of program data. Additional responsibilities include providing information and guidance to Sponsoring Institutions to assist them in understanding, preparing for, and participating in CLER site visits and other tasks aimed at enhancing the CLER site visit process and its effect on improving the quality of patient care and resident/fellow physicians’education.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Directs the day-to-day operations of the CLER site visit program, serving as primary point of contact for approximately 25 geographically dispersed physician CLER Field Representatives.
Works with the Director, CLER Volunteer Site Visitor Program to co-manage the CLER volunteer site visitor program, providing support and guidance to approximately 20 volunteer CLER Field Representatives integrating them into the scheduling process, assisting with orientation, and overseeing ongoing administrative support (e.g., travel reimbursement).
Manages ongoing development and implementation of a complex scheduling schema for short-notice scheduling of CLER site visits to 350+ multi-program Sponsoring Institutions and 300+ small-program Sponsoring Institutions in continuous cycles every 24 (+ six) months, taking into consideration CLER Field Representative availability, institutional availability, institutional size and its impact on team size, and visit duration; works with the CLER Program administrative staff members and the Applications and Data Analysis staff members from the Department of Information Services to manage migration to use of online scheduling tools.
Develops and implements processes, tools, and materials to assist workflow and supportcommunicationwith the members of the CLER Field Staff and with ACGME-accredited Sponsoring Institutions; works with administrative staff members and CLER Field Representatives to develop, test, and refine tools, such as email templates, checklists, telephone scripts, and talking points, to optimize workflow and facilitate uniform implementation of the CLER site visit protocol;
oversees eventual migration from paper-based to e…
Title: Director, CLER Site Visit Operations
Company: ACGME
Location: Chicago – Illinois – USA
Category: Administrative/Clerical
