Director Operations II Jobs in Portland, OR at 24 Diner

With a career at HMSHost, you really benefit! We Offer

Health, dental and vision insurance

Generous paid time off (vacation, flex or sick)

Holiday pay

Meal and Transportation Benefits

*401(k) retirement plan with company match or Pension

*Company paid life insurance

*Tuition reimbursement

Employee assistance program

Training and exciting career growth opportunities

Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.


The purpose of the Director of Operations II role is to direct all revenue generating and operations activities of the location, primarily through a team of restaurant managers and support staff, ensuring all restaurants are clean, staffed, open for business, and operating to high operational and financial standards by holding assigned F&B Multi-Unit Manager(s), General Manager(s)and staff accountable. The DO-II is responsible for building a successful relationship with the Landlord, Unions, DBE/Joint Venture Partners, and other stakeholders. The DO-II uses broad discretion and judgement to make great leadership decisions.

Essential Functions

Open and Close

Ensures all F&B Multi-Unit Managers, GMs and leadership staff recognize the importance of preparing each restaurant for next-day opening, holding leaders accountable for executing all closing and opening checklist/requirements

Facilitates the development and implementation of the annual budget, financial forecasts and other business goals, and leads unit management to ensure budgeted sales and profit goals are achieved

Develops, maintains, and fosters growth of landlord, brand and DBE partner relationships


Interviews candidates for key jobs, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the zone. Promotes HMSHost as an employer of choice within the local community

Authorizes hiring, firing, advancement, promotion or any other status change of location associates

Responsible for scheduling managers to ensure the branch has a leader-decision maker on site during all hours of operations, and that all restaurants have a person-in-charge on site during all operating hours.

Holds F&B Multi-Unit Managers, GMs and leadership staff accountable for on-boarding and off-boarding of all restaurant associates, to include all activities related to compliance with proper badging requirements, orientation, OJT, and other company training/processes. Ultimate accountability for ensuring the collection of terminated employee badges, communicating terminations to HR

Understands, adopts, and consistently demonstrates defined manager behaviors designed to create an environment where employee engagement thrives; accepts, understands, adopts, trains and champions all Employee Engagement behaviors

Supports company recognition initiatives and develops and implements plans that will motivate and recognize restaurant staff for their contributions and performance, including using Shout-Out tools and materials.

Provides restaurant staff with consistent support, coaching and encouragement necessary to achieve business goals

Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurants

Reads and understands financial and operational data and reports to monitor progress towards zone goals and assigns associates to meet those objecti…

Title: Director Operations II

Company: 24 Diner

Location: Portland, OR



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