Overview
Dispatch Coordinator Jobs in Trenton, New Jersey, USA at SERVPRO of Mount Ephraim Bellmawr
Benefits:
Bonus based on performance
Opportunity for advancement
Paid time off
Join SERVPRO of Mount Ephraim/Bellmawr as a
Dispatch Coordinator
!
SERVPRO of Mount Ephraim/Bellmawr offers:
Competitive compensation
Superior benefits
Career progression
Professional development
And more!
As the Dispatch Coordinator, you will assist with scheduling teams to customer locations to assess and complete necessary work. If you are organized, possess outstanding customer service skills, and strive to assist others in their time of need, you could thrive in this environment!
Key Responsibilities
Dispatch and schedule restoration teams to incoming leads and projects in coordination with the management team
Review and maintain scheduling software to ensure appropriate team routing
Perform detailed and accurate data entry
Handle incoming calls regarding past services, follow-ups on current projects, and general inquiries
Collaborate with other departments as needed
Position Requirements
High school diploma/GED (preferred)
At least 2 years of customer service and/or office-related experience
Prior dispatch experience (preferred)
Ability to multitask and remain detail-oriented
Knowledge of the local geographical area (preferred)
Proficiency in relevant computer applications
Skills, Physical Demands, and Competencies
This role is sedentary in a fast-paced office environment. Some filing is required, which may involve lifting files, opening filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check is required, subject to applicable law.
Each SERVPRO Franchise is independently owned and operated.
All employees are hired by, employed by, and under the supervision of an independently owned and operated SERVPRO Franchise. They are not employed by or under the control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC. All sample forms provided are for informational purposes and should be reviewed and approved by legal counsel for compliance. In this role, you will estimate work needed based on customer calls and dispatch teams accordingly.
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Title: Dispatch Coordinator
Company: SERVPRO of Mount Ephraim Bellmawr
Location: Trenton, New Jersey, USA
Category: Customer Service/HelpDesk (Office Administrator/ Coordinator, Clerical, Admin Assistant, Customer Service Rep), Administrative/Clerical (Office Administrator/ Coordinator, Clerical, Admin Assistant)
