Overview
Document Compliance Specialist Jobs in Dallas, Texas, USA at Lithia Driveway
Dealership:
L0397 Driveway Home Office
| Document Compliance Specialist
The Document Compliance Specialist is the key link between the Driveway Care Center and the Driveway customers for all paperwork processing. This is a senior customer service & administrative service position that focuses on creating a timely and seamless experience for our Driveway customers. This is achieved through communication of entire process with customer, validating completeness of supporting documentation, preparing all deal related paperwork, and coordinating DMV paperwork.
This position will be the primary point of contact for our Driveway customers as it relates to the deal and DMV paperwork and process. This position is also responsible for coordinating vehicle availability with the selling dealership as well as handing off fully executed Driveway deals to the respective Dealership Accounting team.
Location: 14900 Landmark Blvd, Dallas, TX 75254
Compensation Range: $20/hr – $25/hr
Responsibilities:
Clearly communicates paperwork and DMV process to customer, including any follow up questions.
Create and complete all deal related paperwork (including DMV) in DMS, bank approval systems and protection product systems (where applicable).
Transact paperwork with customers using digital tools where possible, including trade paperwork as possible.
Process all paperwork and ensure it meets the needs of the Business Office (including proof of delivery), state specific DMV and lender requirements. Expedites processing of DMV transaction with the Driveway DMV Coordinator.
Scan/send all deal documentation to the Deal Posting team in the Regional Business Office or Dealership Accountant in a stand-alone business office.
Work with Business Office to track deal receivables and follow-up on outstanding items to ensure collection of all money and bank stipulations for contract funding.
Skills and
Qualifications:
Sense of urgency.
Strong attention to detail.
Excellent communication (written & verbal).
Ability to work in various dealership systems (DMS, DMV, e-contracting, digital contracting, etc.).
Mathematics – ability to solve basic math calculations.
Positive customer service attitude.
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
#J-18808-Ljbffr
Title: Document Compliance Specialist
Company: Lithia Driveway
Location: Dallas, Texas, USA
Category: Administrative/Clerical (Office Administrator/ Coordinator)
