Overview
Documents Administrator (Utility Data Analyst) Jobs in Manila, National Capital Region, Philippines at RealPage, Inc.
Title: Documents Administrator (Utility Data Analyst)
Company: RealPage, Inc.
Location: Manila, National Capital Region, Philippines
Summary
Primary responsibility is to support RUM Invoice Processing service by performing general duties tied to analytics and reporting, data administration and including but not limited to e-bill conversion of utility accounts, outstanding invoice alert resolution, retrieval and submission of utility invoices into RBMS invoice processing system, generating external/internal client reports, resolving external and internal client inquiries.
Primary Responsibilities
Review data inputs for accuracy/completeness
Maintain and update e-Bill databank as needed
Research and answer external and internal client questions
Transact with utility vendors via email, chat and/or call
Work with different vendor websites
Generate Data Administration required reporting as per assignment
Required Skills/Knowledge/Abilities
Knowledge in MS SQL is a plus
Proficient knowledge of MS Excel is required; general offices skills such as data processing, filing, emailing and faxing
Minimum 1 year experience in billing functions (including Accounts Payable) or data admin or analytics function; knowledge of basic financial reporting operations high preferred
General understanding of spreadsheets & database applications preferred
Excellent customer service skills and telephone etiquette required
Multi-family experience highly preferred
Strong organization ability; must be able to handle multiple tasks simultaneously
Excellent language and communication skills (verbal and written)
Must be able to work well with individuals at all levels in and out of the organization
Ability to appropriately manage confidential information is extremely important
Excellent problem-solving skills
Able to learn new processes and tools in a fast-paced environment
Overtime may be required in order to meet deadlines
