Overview

DSHS ALTSA Administrative Hearings Specialist Jobs in Washington State at State of Washington Dept. of Social and Health Services

Come Be Part of a Mission that Matters!
At Neogen Corporation, we believe in fostering a culture of innovation, collaboration, and continuous improvement. As an Administrative Assistant to support our technical field sales team, you will have the opportunity to work alongside talented professionals who are passionate about making a difference in the world. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. Join us in our mission to protect and enhance global food and animal safety!
This role follows a hybrid model to accommodate business needs while maintaining team collaboration.
Essential Duties and Responsibilities:
Communicate effectively to team members and internal functions
Work closely with Sales Team and Marketing Coordinator, Sales Productivity Representative, Technical Service System Specialist, and events coordinators
Monitor and delegate technical service cases recorded in Salesforce to the proper team and Field Technical Sales Representative for prompt resolution
Provide timely and accurate information to team members and internal functions
Provide support in case resolutions including tracking of complaints, product replacements, customer letters, shipping materials and equipment and others
Support coordinating Field Technical Service activities such as on-site training, customer events, trade shows and others
Provides analytical and specialized administrative support to relieve executive, administrative, and line and staff managers of complex details and advanced administrative duties.
Experience with Salesforce is a plus
Executes special or continuous research and data analysis tasks.
Analyzes problems, determines approach, compiles and analyzes data, and prepares reports/recommendations.
Coordinates activities between departments and outside parties.
Contacts company personnel at all organizational levels to gather information and prepare reports.
Work is generally of a critical or confidential nature.
Assignments may be found in various functional areas.
Qualifications:
Strong communication and organization skills
Microsoft Office proficiently required (MS Word, MS Excel and MS Outlook)
Salesforce and Power BI experience is a plus
Education and/or Experience:
High School diploma or G.E.D. with 1-3 years of customer service, admin assistant or similar background.
WHO IS NEOGEN:
From farm to fork, we offer solutions to enhance the quality, quantity and safety of the global food supply. Our food safety diagnostics are used within farming operations to the production facilities of most of the world’s best-known food companies. Neogen’s solutions are critical to the health and well-being of our customers’ operations – and in turn their consumers. What we do matters!
Neogen’s culture combines stability with a deep believe in providing professional and personal growth. Our Pillars of Trust – the principles which guide our everyday decision—making, include Openness, Honesty, Credibility, Respect, and Service. It’s the belief in these characteristics that provide a consistent, happy and healthy work environment for our employees.

Title: DSHS ALTSA Administrative Hearings Specialist

Company: State of Washington Dept. of Social and Health Services

Location: Washington State

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