Overview
E-Commerce and Sales Data Entry Assistant Jobs in Roseville, CA at PowerON Services, Inc
Full Job Description
Summary: This is a Data Entry and Customer Service Focused Position.This position will assist the sales team with day-to-day transactions and data entry including tracking incoming purchases as well as maintaining listings of products ready for sale. Attention to detail and ability to problem solve are key to successful placement in this position. Must be able to maintain level of professional excellence when interacting with customers in person, by phone, and in various chat formats. Prior experience with Microsoft Office Products, PC, Apple, Amazon, and eBay is a plus. Sound decision making and ability to work in a self-directed environment required.
The following is a list of the major duties and responsibilities for this position along with certain supportive duties.
It is not all-inclusive. Other Duties and responsibilities may be added as needed.
Responsibilities:
Product research and data gathering.
Catalog maintenance.
Inbound customer messages and phone calls.
Troubleshoot and resolve customer claims.
Record and process returns.
Providing excellent customer service by responding to inquiries professionally, timely, and accurately.
Other duties as assigned by members of the Sales and E-Commerce team. Additional tasks may include filing in both paper and digital file systems, communications with vendors and guests as needed, and assisting with the front desk duties when needed.
Required Skills (Must Have):
Retail Experience, Online selling experience preferred (Amazon, eBay, Walmart, etc).
Experience with Excel
Ability to Problem Solve while still working within established framework.
Comfortable working with large data sets.
An eye for detail and data analysis
Additional Skills (Big Plus):
Ability to learn new and proprietary applications.
Strong troubleshooting, problem-solving, and organizational skills
Hobbies/ Interests about computers/technology
We Offer:
A wide array of benefits
Monday-Friday office work environment
Training opportunities for up leveling your skills.
A talented and supportive team of peers
Foosball tables for team building, Free coffee/tea, snacks, and fruits
Education/Experience
HS diploma or equivalent
Additional Requirements
Background Check, Drug Screening, and E-Verify are conditions of employment
Job Type: Full-time
Pay: $16.00 – $17.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Employee assistance program
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Ability to Relocate:
Roseville, CA 95678: Relocate before starting work (Required)
Work Location: In person
Title: E-Commerce and Sales Data Entry Assistant
Company: PowerON Services, Inc
Location: Roseville, CA
Category: