Overview

E-Commerce and Sales Data Entry Assistant Jobs in Roseville, CA at PowerON Services, Inc

Full Job Description

Summary: This is a Data Entry and Customer Service Focused Position.This position will assist the sales team with day-to-day transactions and data entry including tracking incoming purchases as well as maintaining listings of products ready for sale. Attention to detail and ability to problem solve are key to successful placement in this position. Must be able to maintain level of professional excellence when interacting with customers in person, by phone, and in various chat formats. Prior experience with Microsoft Office Products, PC, Apple, Amazon, and eBay is a plus. Sound decision making and ability to work in a self-directed environment required.

The following is a list of the major duties and responsibilities for this position along with certain supportive duties.

It is not all-inclusive. Other Duties and responsibilities may be added as needed.

Responsibilities:

Product research and data gathering.

Catalog maintenance.

Inbound customer messages and phone calls.

Troubleshoot and resolve customer claims.

Record and process returns.

Providing excellent customer service by responding to inquiries professionally, timely, and accurately.

Other duties as assigned by members of the Sales and E-Commerce team. Additional tasks may include filing in both paper and digital file systems, communications with vendors and guests as needed, and assisting with the front desk duties when needed.

Required Skills (Must Have):

Retail Experience, Online selling experience preferred (Amazon, eBay, Walmart, etc).

Experience with Excel

Ability to Problem Solve while still working within established framework.

Comfortable working with large data sets.

An eye for detail and data analysis

Additional Skills (Big Plus):

Ability to learn new and proprietary applications.

Strong troubleshooting, problem-solving, and organizational skills

Hobbies/ Interests about computers/technology

We Offer:

A wide array of benefits

Monday-Friday office work environment

Training opportunities for up leveling your skills.

A talented and supportive team of peers

Foosball tables for team building, Free coffee/tea, snacks, and fruits

Education/Experience

HS diploma or equivalent

Additional Requirements

Background Check, Drug Screening, and E-Verify are conditions of employment

Job Type: Full-time

Pay: $16.00 – $17.00 per hour

Expected hours: 40 per week

Benefits:

401(k)

Dental insurance

Employee assistance program

Health insurance

Paid time off

Vision insurance

Schedule:

8 hour shift

Ability to Relocate:

Roseville, CA 95678: Relocate before starting work (Required)

Work Location: In person

Title: E-Commerce and Sales Data Entry Assistant

Company: PowerON Services, Inc

Location: Roseville, CA

Category:

 

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