Overview
Engagement Support Specialist Jobs in Jacksonville, Florida, USA at ESS
Position: Employee Engagement Support Specialist
Do you enjoy talking with people, problem-solving and a fast-paced environment? If so, then the Support Specialist role in our Employee Engagement department might be the perfect fit for you!
The successful candidate will be responsible for providing exceptional service, telephone and email support to our substitute teachers/support staff in an inbound call center environment!
** This is an in-office position with a hybrid option after 90 days**
Qualifications:
A minimum of 1 year customer service experience
Previous call center experience preferred
Excellent oral and written communication skills
Ability to thrive in a fast-paced, rapidly changing environment
Demonstrates a high level of accuracy in data entry
Proficiency in Microsoft Office and has to the ability to quickly learn new software
Demonstrates effective multi-tasking skills
ESS Advantages
Monday – Friday Schedule
Hybrid option
Medical, Dental, Vision, Life, Short/Long term Disability, FSA/HSA, 401k
Ancillary benefits
Help to improve the education of every student, every day!
Paid bi-weekly
Paid sick, PTO, Vacation, and Volunteer time off
Nine paid holidays
Positive work environment
Incredibly fun co-workers
Periodic team building events
Work-life balance
About ESS
As leaders in the education staffing space since 2000, ESS specializes in placing qualified staff in daily, long-term, and permanent K-12 school district positions including substitute teachers, school aides, and other school support staff. With more than 800 school district partners throughout the US, ESS supports the education of more than 4.5 million students every day. We provide our employees the ability to work in school districts across the country in addition to benefits, comprehensive training, flexible work schedules, and professional development.
Visit  to learn more and help to improve education for every student, every day.
ESS Diversity Statement
ESS continuously works to create an environment where all its employees – regardless of race, ethnicity, religion, gender, sexuality, age or abilities – can work to the fullest of their potential in a fair and welcoming space. Believing that a diverse company is more innovative and successful, we have embraced diversity to ensure that we are empowered to make sure that “Every day counts” for our employees, the students, and the schools we serve nationwide.
ESS is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status.
Title: Engagement Support Specialist
Company: ESS
Location: Jacksonville, Florida, USA
Category: Administrative/Clerical, Customer Service/HelpDesk
