Overview
Enrollment Coordinator Jobs in Jersey City – New Jersey – USA at Saint Peter’s University
Job Title Enrollment Coordinator Campus Jersey City Campus Department Academic Affairs Full Time, Part Time, Adjunct Full Time Job Description
The Enrollment Coordinator (EC) provides front end, integrated support services to ensure that the campus community has a positive experience when visiting the university’s one-stop Enrollment Services Center. They are a resource for students, helping them navigate the enrollment process and providing support throughout their academic journey. It is essential that the EC provide outstanding customer service, exhibit excellentproblem solvingskills and discretion when resolving questions.
The EC supports adiverse community, including non- native, international, and high school students, in addition to other community members whose needs and interests vary.
The EC is responsible for academic advising, registration, processing financial aid, and student
billing. This role involves heavy daily in person, email and phone contact. The EC must have an
in-depth understanding of Saint Peter’s institutional, federal and state policies regulating
academic records, registration, financial aid, and student account billing.
CurrentSalary Range: $45,000 – $50,000
Duties & Responsibilities
KEY
RESPONSIBILITIES
? Provide support and processing of registration, student records, substitutions, academic advisement, refunds, investigate, problem-solve, and resolve issues.
? Provide information related to financial aid, including FAFSA applications, eligibility, disbursement of aid, cost of attendance, types of aid and estimated family contribution.
? Provide options available to financing theireducation, such as loans, and other billing and payment plan options.
? Accepts cash payments and maintains a daily cash box.
? Issue campus , assign building access and add monetary value to the card.
? Evaluate appeals and forward to the appropriate area for late registration, tuition forfeiture, and late fees. Communicate results of waiver, appeal or petition to students in a professional manner.
? Offer proactive solutions to improve support services.
? Keep abreast of University, departmental, federal and state regulations.
? Exercise good judgment in escalating complex issues to supervisors/managers.
? Sensitive tocultural diversityand ability to communicate and interact effectively with people of all ages and identities.
? Other duties as assigned.
Qualification Standards
Education:
Bachelor’s degree preferred.
Experience:
Two years of experience in highereducationadministration, preferably in
Student Accounts, Financial Aid, or Registrar; familiarity with registration, FERPA, and
collaborationwith the administration.
Education
Education:
Bachelor’s degree preferred.
Physical Demands Experience Licenses (if applicable) Working Conditions Physical requirements
Posting Detail Information
Posting Number PS368P Position Posting Date Close Date Open Until Filled No Special Instructions to Applicants Quick Link
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Title: Enrollment Coordinator
Company: Saint Peter’s University
Location: Jersey City – New Jersey – USA
Category: Education / Teaching, Administrative/Clerical
