Overview
Executive Admin Assistant Jobs in Aurora, OR at Life Flight Network
Job Description
We are looking for Hotel Front Desk Agents to serve as our guest’s first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills
Work experience as a Hotel Front Desk Agent
Experience with hotel reservations software, like OPERA
Understanding of how travel planning websites operate, like Booking.com and Expedia
Cash handling
Customer service attitude
Excellent communication and organizational skills
Love people and want to foster a welcoming arrival and departure for guests
Work Remotely
No
Job Types: Full-time, Part-time
Pay: $17.00 – $19.00 per hour
Benefits:
Employee discount
Flexible schedule
Schedule:
8 hour shift
Day shift
Holidays
Monday to Friday
Night shift
Weekends as needed
Work setting:
In-person
Education:
High school or equivalent (Preferred)
Experience:
Hotel Experience: 1 year (Required)
Front Desk: 1 year (Required)
Work Location: In person
Title: Executive Admin Assistant
Company: Life Flight Network
Location: Aurora, OR
