Overview
Executive Administrative Assistant Jobs in New York, NY at MSK Infotek Inc
Job Summary:
We’re seeking a highly organized, detail-oriented, and proactive individual to join our growing plumbing company. This position is a hybrid of office management, HR, dispatch, and executive support, ideal for someone who can juggle multiple hats while keeping the operation running smoothly.
Key Responsibilities:
Office & Operations Support:
Manage day-to-day office tasks including emails, document filing, and internal communication.
Assist CEO with scheduling, follow-ups, reporting, and administrative support.
Organize and maintain digital and paper files.
Customer Service & Dispatching:
Answer customer calls, schedule service appointments, and dispatch technicians.
Communicate effectively between customers, techs, and internal staff to ensure timely service.
Follow up with customers to confirm satisfaction and handle any issues.
HR & Payroll:
Handle employee onboarding, time tracking, and file management.
Process payroll and ensure compliance with labor laws and company policies.
Invoicing & Admin:
Prepare and send customer invoices, track payments, and follow up as needed.
Assist with estimates, billing corrections, and data entry.
Team Support & Training:
Help motivate and support the customer service and dispatch team.
Provide onboarding and process training to new staff members.
Maintain a positive and productive office culture.
Qualifications:
Prior experience in the plumbing, HVAC, or trades service industry is highly preferred.
Strong communication and organizational skills.
Able to work independently, manage priorities, and solve problems quickly.
Experience with software like ServiceTitan, Housecall Pro, or similar platforms is a plus.
Payroll/HR experience (QuickBooks, ADP, or similar systems) strongly preferred.
Job Type: Full-time
Pay: $22.00 – $32.00 per hour
Expected hours: 40 – 50 per week
Schedule:
8 hour shift
Work Location: In person
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Title: Executive Administrative Assistant
Company: MSK Infotek Inc
Location: New York, NY
