Overview
Executive Assist/Admin Jobs in Dallas, TX at ASC
Job Title: Leave of Absence Administrative Assistant
Department: Leave of Absence
Reports to: Leave of Absence Supervisor
Location: Remote
Revised: 6/24/24
Job Summary
In this unique and rewarding position, the Leave of Absence Administrative Assistant will support the LOA team with day-to-day functions to assist the team with maintaining their SLAs.
Job Duties
Navigate the LOA Teams email system to include triaging email inbox, responding to non-complex emails received and owning standard email templates to our clients and customers.
Manage our internal platforms from a day-to-day functionality standpoint to assist with alignment to our SLAs.
Assist in completing of documents in accordance with our SOPs via our Document Signature system.
Assist with translation of English to Spanish of documents for our clients both verbally and written.
Develop and maintain relationships and communications with internal partners, clients, client employees and 3rd parties as needed.
Maintain complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and best practices.
Ensure that leave and accommodation request records are complete and accurately maintained, based on your assigned duties, which includes adhering to SOPs.
Maintain SLAs with response times to employees and clients.
Coordinate with payroll and benefits teams to provide applicable leave information and tracking.
Preserve confidentiality of employee medical documentation and files under HIPAA regulations.
Communicate with internal staff, where appropriate, for escalations or assistance with complex situations.
Assist or prepare client and employee correspondence.
Perform other related duties as assigned.
Required Skills
Excellent?verbal and written communication skills.
Excellent interpersonal, problem-solving, organizational, and customer service skills.
Must be detail driven, attention to detail is a must!
Must be adaptable to change in a growing organization.
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite and other relevant software.
Experience working in a document signature system.
Education and Experience
Bachelor’s degree in human resources or related field and/or equivalent experience.
1 year Leave management experience preferred.
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.
Must be able to participate in video conference/meetings.
Must be able to move up to 15 pounds at times.
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Title: Executive Assist/Admin
Company: ASC
Location: Dallas, TX
