Overview

Executive Assistant Jobs in Charlotte, NC at Covenant Case Management Services

Description:
$22-$24 per hour
Monday – Friday 40hrs per week
Great Benefits

Xpress Trucking, Inc. is seeking a full-time Customer Service / Administrative Assistant to help with day-to-day organizational tasks and clerical duties, whilst providing direct support to the Maui Station Manager.

Requirements:
Answer phones and greet visitors
Communicate with customers/vendors/carriers and all staff members promptly and professionally
Assist with general questions and/or concerns
Prepare necessary documentation for freight handling/trucking
Thoroughly communicate to all parties regarding delays or discrepancies Acknowledge and resolve customer/vendor complaints
Label and tag freight
Distribute drivers runs and customer delivery receipts to the drivers for daily jobs
Assist drivers with point of contact information for pickups/deliveries
Scheduling for pickups and deliveries
Collect all freight/trucking documentation – forward to appropriate personnel
Collect, file, and organize office documents as needed
Create and maintain physical and electronic filing
Enter and update data in company system(s)
Obtain authorization for necessary changes
Manage accounts as assigned
Assist with billing as needed
Collect customer/vendor payments as needed – forward to appropriate personnel
Serve as backup and support for station Manager
Complete all training courses as assigned
Cross train in various areas
Adhere to all Xpress Trucking, Inc. policies and procedures
Other tasks, duties, and errands as assigned

Skills and Qualifications:

Customer Service experience
Freight forwarding/logistics experience preferred
Punctual, dependable, and resourceful
Hight level of composure and good stress management
Attentional to detail, multi-task, and problem solve
Accurate typing and/or data entry skills, ability to use 10-key
Proficiency in Microsoft Programs – Word, Excel, Outlook, etc.
Written and oral communication skills
Must comply with company background check, drug and alcohol testing requirements

Physical Requirements:

Constant sitting and standing
Use of computer with contact typing
Use of landline/company mobile phone
Occasional walk around facility/office to assist customers and staff members
Label and tag freight as assigned

The list is not intended to be construed as a complete list of all job duties performed by persons in the position. Management reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Title: Executive Assistant

Company: Covenant Case Management Services

Location: Charlotte, NC

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