Executive Assistant

Overview

Executive Assistant Jobs in Atlanta, GA at Atlanta Legal Aid Society

JOB DESCRIPTION
ADMINISTRATIVE TECHNICIAN

HUMAN SERVICES

Human Resources
Newport News, Virginia Department

GENERAL STATEMENT OF RESPONSIBILITIES

Under general supervision, this position performs routine to difficult administrative support and

related functions. Reports to a division manager or designated supervisor.

ESSENTIAL JOB FUNCTIONS

Provides excellent customer service to citizens and community partners by serving as point of contact

for the unit and providing reception services at entry points throughout the department. Works as

part of a professional team to provide administrative assistance as needed related to assigned Human

Services program area. Responsible for managing a multi-line telephone system; answers and screens

calls; responds to routine inquiries from the public, other departments and outside agencies. Logs and

distributes facsimile communications sent to the department.

Performs administrative support work such as word processing, creating spreadsheets, data entry and

retrieval; orders, monitors and distribute program supplies/resources ; assist with staff travel

arrangements; reviews forms, data and other information to ensure accuracy and conformance to

established procedures and policies; generates reports, charts and records.

Coordinates transportation assistance and other support service requests for customers; obtains

customer signatures on affidavits; prepares weekly reports on service distribution; reconciles service

inventory.

Responsible for payments of credit authorizations, tracking and reporting supporting documentation

weekly.

Creates and maintains physical and electronic filing and record management systems. Responsible for

preparing monthly reports in accordance with federal, state, local and departmental reporting

requirements. May prepare and mail routine correspondence and file packets, and attend required

meetings and take minutes as requested.

Responsible for performing work in connection with specific administrative assignment which may

include, but is not limited to, the Human Services administrative offices, Fiscal Operations, or units

within the Family Services Specialist, Prevention, Fiscal Operations, or Support Services Divisions.

Work may involve generating, preparing or purging electronic case files, assisting customers with

completing case intake paperwork, scheduling appointments, providing information on various

Human Services programs, disseminating information to staff members, researching and processing

verifications, issuing electronic benefit cards to citizens, or related assignments.

PC#52651, 52654, 52655, 52656, 52657 52658, 52659, 52660, 52661, 52662, 52663, 52664, 52665, 52738

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Performs other duties as assigned.

PERFORMANCE STANDARD

Employees at all levels are expected to effectively work together to meet the needs of the community

and the organization through work behaviors demonstrating the City’s Values of Commitment,

Caring, and Collaboration. Employees are also expected to lead by example and demonstrate the

highest level of ethics.

REQUIRED KNOWLEDGE

Office Administration – Knowledge of office systems, practices, procedures and administration.
 Technology – Knowledge of general office equipment and personal computers to include word

processing, spreadsheet, and related software.
 Customer Service — Considerable knowledge of principles and processes for providing customer

service. This includes setting and meeting quality standards for services, and evaluation of

customer satisfaction.

REQUIRED SKILLS

Computer Skills – Utilizes a personal computer with word processing, spreadsheet, and related

software to effectively complete a variety of administrative tasks with reasonable speed and

accuracy.
 Interpersonal Relationships – Develops and maintains cooperative and professional relationships

with employees and all levels of management to include representatives from other departments

and organizations.
 Time Management – Plans and organizes daily work routine. Establishes priorities for the

completion of work in accordance with sound time-management methodology and estimated

schedules.

REQUIRED ABILITIES

Judgment/Decision Making – Ability to use logic and reasoning to understand, analyze, and

evaluate situations and exercise good judgment to make appropriate decisions.
 Communication – Excellent ability to communicate, listen to and understand directions,

information, and ideas presented verbally and in writing, which may include the preparation of

detailed reports including numerical information and statistics. Ability to handle a variety of issues

with tact and diplomacy and in a confidential manner.
 Accounting – Ability to perform arithmetic, algebraic, and statistical applications. Ability to employ

economic and accounting principles and practices in the analysis and reporting of data.

EDUCATION AND EXPERIENCE

Requires a high school diploma and 2 years of related administrative support experience or an

equivalent combination of education and experience necessary to develop the required knowledge,

skills and abilities for this position.

PC#52651, 52654, 52655, 52656, 52657 52658, 52659, 52660, 52661, 52662, 52663, 52664, 52665, 52738

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ADDITIONAL REQUIREMENTS

An acceptable general background check to include a local and state criminal history check and sex

offender registry check. Individuals in this position cannot be listed as having a founded child abuse

or neglect complaint.

In the event of a declared emergency in the City of Newport News, individuals in this position are

required to work shelter duty and may be called on to perform duties as required to provide for the safety

and care of the citizens of the community.

PHYSICAL REQUIREMENTS
 Requires the ability to exert light physical effort in sedentary to light work.
 Some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10

pounds).
 Tasks may involve extended periods of time at keyboard or work station.
SENSORY REQUIREMENTS
 Some tasks require the ability to perceive and discriminate sounds and visual cues or signals.
 Some tasks require the ability to communicate orally.
ENVIRONMENTAL EXPOSURES

Essential functions are regularly performed without exposure to adverse environmental conditions.

PC#52651, 52654, 52655, 52656, 52657 52658, 52659, 52660, 52661, 52662, 52663, 52664, 52665, 52738

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PC#52651, 52654, 52655, 52656, 52657 52658, 52659, 52660, 52661, 52662, 52663, 52664, 52665, 52738

Page 4 of 4 Revised: 12/01/2021

Title: Executive Assistant

Company: Atlanta Legal Aid Society

Location: Atlanta, GA