Overview
Executive Assistant Jobs in Dublin, County Dublin, Ireland at Intercom
Title: Executive Assistant
Company: Intercom
Location: Dublin, County Dublin, Ireland
Intercom is an AI-first customer service platform that helps businesses deliver better, faster, more personalized support.
Intercom is bringing AI-first Customer Service to the world, dramatically improving experiences for customers, support agents, and managers alike.Modern, fast, and easy-to-use, Intercom’s complete AI-first Customer Service Platform enhances the customer experience, improves operational efficiency, and scales with our customers’ business every step of the way. Intercom is also the most innovative and fastest improving product on the market. Shipping over 200 product improvements every year, Intercom is bringing AI features to market before anyone else.
What will I be doing? This is an exciting and unique opportunity to join a high growth SaaS company and work directly with the R&D senior leadership team.
In this role, you’ll have an opportunity to work directly with strategic, driven and fast paced leaders within the R&D function of Intercom. These leaders are critical to the success of the company and are looking for EA who can work with them to support and enable them to do their best work. The ideal candidate will have a passion for strategic partnership and have the ability to take responsibility and ownership of a wide variety of tasks to support the Leaders. You will thrive working with a high level of autonomy and initiative to ensure the maximum efficiency. This exciting role requires an ability to proactively anticipate needs, think critically as well as strategically to offer high impact solutions for your leaders as well as part of our global EA team.
A more detailed view of what you can anticipate to be working on:
Direct support to R&D Leaders, understanding their strategic priorities to help deliver them and that of the company in managing their needs accordingly, often juggling many requests at once
Transactional support including calendar management involving high-volume/complexity, frequent re-prioritization of meetings and the ability to strategically prioritise access to your Leaders as well as managing rituals and rhythms within team(s)
Owning or supporting on projects at times with strategic focus with the project management of major/cross-functional tasks to assist with the asks of your Leaders or the EA team by collaborating with stakeholders
Supporting your Leaders to ensure they don’t miss those important employee updates and milestones (including performance reviews, interversaries, celebrations etc.)
Booking global travel, coordinating and preparing clear details to ensure a seamless experience for the Leader(s)
Helping to thoroughly understand the world of your leaders, asking questions and doing the necessary research and reporting on various needs relevant to the Leader which can mean a quick turnaround
Striving to deeply understand the EA team’s goals to achieve together as a team or individually
Work with other team members on larger projects as well covering in the event of leave
Other miscellaneous tasks from time to time
This is a full-time position.
What skills do I need?
This role is the right fit if you have unbelievable organisational skills, you’re curious, love to learn and grow by asking great questions with a creative, problem-solving edge.
You seek information beyond what is plainly presented to you, with an aim to understand your Leader(s) goals and actively find ways to be helpfu…
