Overview
Executive Assistant II Jobs in Duluth, MN at Essentia Health
Are you ready to work for a growing company with a great culture? At Excel Services, we’re looking for passionate, independent thinkers and doers who can help shape our culture while delivering quality service with heart.
Are you a detail-driven problem solver? A process-minded organizer who thrives in a fast-paced environment? Do you love supporting a team while making sure nothing falls through the cracks? If you answered “yes”, then read on!
About the Role:
The Service Department Administrator plays a vital role in ensuring our Service Department runs smoothly and efficiently. This role supports technicians, managers, and customers through strong administrative skills, proactive communication, and a commitment to process improvement.
The Service Department Administrator handles documentation, scheduling, reporting, customer service, and job finalization while ensuring everything is accurate and on time. You’ll also act as a key player in coordinating workflow, managing information, and maintaining compliance with company standards.
Key Responsibilities:
Administrative Support (40%): Process work orders, maintain accurate records, produce reports, and help streamline service operations.
Scheduling & Coordination (20%): Support technician scheduling, track job progress, and document weekly service meetings.
Job Finalization & Purchasing (20%): Finalize work orders, monitor expenses, and manage long-lead-time purchases.
Customer Service (10%): Serve as the first point of contact for service inquiries and ensure high levels of satisfaction.
Other Duties (10%): Help the team stay aligned and efficient and jump in where needed.
Requirements:
Possession of valid driver’s license
High School Diploma, GED, or equivalent
Possess effective verbal and written communication skills.
Strong organizational and time management skills.
Excellent computer skills
Proficient knowledge of AI
Detail-oriented with a commitment to accuracy and accountability.
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Title: Executive Assistant II
Company: Essentia Health
Location: Duluth, MN
