Overview
Executive Assistant III Jobs in Provo, UT at Brigham Young University
Summary Statement
Center for Life Management (CLM) provides Southern New Hampshire’s most comprehensive array of outpatient mental healthcare. We offer innovative and evidence-based services that enhance the health and well-being of individuals and families. We partner with local and state-wide organizations to achieve our mission and together build stronger communities and greater awareness for whole health and wellness. The Administrative Support Staff provides secretarial support to a variety of departments to support clinical staff, medical providers, clients, families, and visitors of the agency. This is a full time, 40 hour per week position.
The position works from the Derry, NH Office with a schedule of Monday – Friday; 10:00 a.m. – 6:30 p.m.
Major Functional Areas and Description of Duties
Engage clients and visitors during check in and check out process;
Collect co-payments, outstanding balances, authorizations and signatures on needed forms ensuring all receivables are appropriately collected and documented;
Scan in and appropriately label paperwork into electronic medical record;
Answer phones professionally and direct calls to appropriate staff;
Provide administrative support via centralized scheduling practices by setting up appointments immediately following a session and/or outreach after a missed appointment occurs;
Coordinate staff calendars, set up video conference meetings, and assign treatment rooms as needed;
Stock office supplies, equipment, and other materials to be readily available for use by all;
Promptly communicate concerns, questions, and/or important information with appropriate Manager, clinical supervisor, administrative team member, clinical and/or medical staff;
Provide timely documentation in for continuity of client care;
Support the efforts of each department in ensuring a wrap-around systems approach is provided to the client;
Perform functions professionally and in a manner that protects the integrity and confidentiality of clients and staff;
Actively engage in appropriate team meetings and committees as requested by supervisor;
Represent CLM in a professional and appropriate manner in all settings;
Perform all other duties as assigned by supervisor.
Qualifications and Skills
High school diploma or equivalent required;
Previous experience as an administrative assistant in a healthcare setting preferred;
Strong communication, interpersonal, and customer service skills required to interact with clients, families, staff and visitors in a professional manner;
Ability to work in a fast-paced environment with strong organizational skills, ability to problem solve, multi-task, and manage competing tasks while attending to details and adhering to deadlines;
Ability to maintain composure and exercise sound judgment in routine, urgent, and emergent administrative tasks;
Proficient computer skills and knowledge of Microsoft office applications with emphasis on Word, Excel, Outlook and TEAMS;
Ability and desire to work as part of a team while also able to be self-directed and motivated with minimal supervision;
Flexibility to adapt schedule and fill in as needed;
Ability to acquire and effectively execute new skills as needed according to evolving department needs.
Physical Demands and Working Conditions
The majority of the work takes place in an office setting. Manual dexterity is needed to use computers and standard office equipment. Reliable transportation is required for travel to/from office locations. The ability to sit for extended periods of time is required.
Benefits
At Center for Life Management, we offer a robust benefits package because caring for our staff is just as important as caring for our clients. Benefits for benefits eligible employees include:
Comprehensive health insurance (medical, dental, vision)
Health Reimbursement Arrangement
Flexible Spending Account
Paid earned time (3 weeks accrued in year one, caps at 6 weeks with tenure)
Paid holidays (8) including birthday holiday
403(b) Retirement Savings Plan with 3% company contribution upon 1 year of employment
Life Insurance paid by company
Short and Long Term Disability paid by company
Accidental Death and Dismemberment Insurance paid by company
Employee Assistance Program (EAP), accessible to staff and their natural supports
Company issued cell phone and laptop as needed for role
Scholarship for professional advancement
Mileage reimbursement for applicable positions
On the job training and continuing education opportunities
Rewarding and supportive work environment with excellent opportunities for career growth
Meaningful relationships with your co-workers and the individuals we serve
Flexible work schedule
Teamwork, teamwork and more teamwork!
Join CLM and make your career dreams a reality!
#CLMLP1
Title: Executive Assistant III
Company: Brigham Young University
Location: Provo, UT
