Overview
Executive Assistant to the CEO & President Jobs in Moultrie, GA at YMCA
The Office Coordinator is a key administrative role within the funeral home, responsible for ensuring smooth operations, providing support to bereaved families, and maintaining a welcoming, organized office environment. This individual will meet with families to assist in planning funeral services, coordinate necessary paperwork, and ensure the timely execution of services. In addition, the Office Coordinator will handle a variety of office tasks including correspondence, record-keeping, and vendor coordination to ensure that all funeral services are carried out with care and professionalism.
Key Responsibilities:
Coordinate Funeral Services:
Meet with bereaved families to guide them through the process of planning funeral services, ensuring all their needs and wishes are understood and met.
Develop and communicate detailed plans for the funeral service, including service times, locations, and any special requests or memorial tributes.
Coordinate with Medical and Legal Professionals:
Liaise with doctors’ offices and medical professionals to obtain signed death certificates in a timely manner.
Ensure that all necessary legal and documentation processes are followed accurately and efficiently.
Obituary and Funeral Stationery:
Write and proofread obituaries for publication in newspapers and online.
Design and create funeral stationery, including memorial folders, prayer cards, acknowledgment cards, and any other printed materials requested by families.
Maintain Funeral Home Environment:
Ensure that the funeral home is clean, organized, and welcoming to the public at all times.
Monitor and manage the overall appearance of the public areas, including arranging flowers, seating, and other elements for services.
Vendor and Staff Coordination:
Coordinate with external vendors such as florists, cemeteries, and transportation providers to ensure seamless service delivery.
Work closely with funeral home staff (including clergy, greeters, drivers, and others) to ensure smooth coordination of services on the day of the funeral.
Record Keeping and Documentation:
Maintain accurate and up-to-date records of funeral services, contracts, payments, and client information.
File and organize documents in accordance with company policies and legal requirements.
General Office Duties:
Answer phone calls and respond to emails in a professional and timely manner, assisting clients and responding to inquiries.
Schedule appointments, arrange meetings, and manage calendars for funeral directors and other staff.
Process incoming and outgoing mail and packages.
Qualifications:
Education & Experience:
High school diploma or equivalent (Associate’s degree or higher preferred).
Previous administrative or office experience is required; experience in funeral services or related fields is highly desirable.
Strong written and verbal communication skills, with an attention to detail in writing obituaries and other materials.
Skills & Abilities:
Strong organizational and time management skills.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to handle sensitive and emotional situations with professionalism and empathy.
Ability to manage multiple tasks simultaneously and prioritize effectively.
Experience with coordinating with vendors, medical professionals, and families.
Personal Attributes:
Compassionate, empathetic, and able to provide excellent customer service during difficult times.
Strong problem-solving abilities and a calm demeanor under pressure.
Trustworthy and discreet with sensitive information.
Compensation:
Negotiable based upon qualifications
Job Type: Full-time
Schedule:
8 hour shift
Weekends as needed
Work Location: In person
Title: Executive Assistant to the CEO & President
Company: YMCA
Location: Moultrie, GA
