Overview
Executive Assistant to the President’s Office Jobs in Falmouth, MA at Woodwell Climate Research Center Inc
As the first point of contact for visitors & callers, the Receptionist plays a vital role in creating a welcoming and hospitable environment in person and via the telephone. This role supports the overall mission of the ministry by demonstrating excellence in communication and offering compassionate assistance to all who enter our doors. The Receptionist works collaboratively with all ministry departments to ensure an exceptional experience for every guest.
Duties & Responsibilities: Responsibilities including but not limited to:
Welcomes on-site visitors, determines the nature of business, and announces visitors to appropriate personnel.
Operates multiline telephone system to answer incoming calls and directs callers to appropriate personnel by performing the following duties.
Answer, screen, and direct phone calls in a courteous and efficient manner
Manage front desk email and incoming inquiries, responding or forwarding as appropriate
Retrieves messages from voicemail and forwards to appropriate personnel.
Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
Takes and delivers messages or transfers calls to voicemail when appropriate personnel are not available.
Answers questions about organization and provides callers with address, directions, and other information.
Monitors visitor access and issues passes when required.
Provide general administrative support including, data entry, and light correspondence
Maintain confidentiality and handle sensitive information with discretion
Basic Qualifications:
Ability to understand how to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Preferred Qualifications:
High School diploma or equivalent required; Associates preferred
Minimum 1–2 years of receptionist or administrative experience (church or nonprofit experience a plus)
Excellent verbal and written communication skills
Strong interpersonal and customer service skills
Proficient in Microsoft Office and basic office equipment
Comfortable with technology and willing to learn software systems
Ability to multitask and work independently
Professional appearance and demeanor
Bilingual in Spanish is a plus but not required
Benefits:
401(k)
401(k) matching
Dental/Vision insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Schedule:
In person, 8-hour shift, 9am – 5pm
Monday to Friday
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Such tasks shall be capable of being performed with reasonable accommodation, if necessary, that does not impair a business necessity or impose an undue business hardship and without presenting a direct threat to the safety to the applicant or others.
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Title: Executive Assistant to the President’s Office
Company: Woodwell Climate Research Center Inc
Location: Falmouth, MA
