Overview
Field Support Representative , II, III Jobs in Cary, North Carolina, USA at Canon U.S.A., Inc.
Field Support Representative I, II, III
Job Location s: US-NC-CARY
Requisition :
Number of Openings: 1
Category: Customer Service/Support
Position Type: Regular Full-Time
Overview
Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house talent pool providing replacement and/or short-term administrative services, including duties such as fax, print, mail, reception, and others, at various client sites within the region. The position involves heavy travel (up to 75%) and requires reliable transportation or a personal vehicle. Business travel expenses are reimbursed.
Responsibilities
Customer Service: Ensure customer satisfaction through understanding expectations, proactive problem-solving, and relationship building.
Mail/Packages/Pouches: Receive, sort, deliver mail and packages, prepare outgoing shipments, log items, and secure signatures for legal deliveries.
Supplies/Copying/Faxing/Administration: Manage supplies, handle copying and faxing tasks, perform minor maintenance on office equipment, and learn new office technology.
Additional Functions: Assist with setting up kitchens and conference rooms, reception duties, moving supplies or furniture, document scanning, preparing shipping, and other duties as assigned by the Site Manager.
Qualifications
High school diploma or equivalent
1-3 years’ experience in a mailroom or professional office environment
Basic knowledge of shipping procedures and computer skills
Ability to operate office equipment with general supervision
Excellent customer service and professional appearance
Ability to work overtime and meet deadlines
Support of core values: results-oriented, innovative, ethical
Physical Demands and Working Conditions
Physical activity including bending, reaching, lifting up to 50 lbs, prolonged sitting or standing
Good organizational skills and mental ability to perform administrative tasks
What We Offer
Competitive pay & benefits, comprehensive training, a positive work environment, employee discounts, and opportunities for advancement.
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Title: Field Support Representative , II, III
Company: Canon U.S.A., Inc.
Location: Cary, North Carolina, USA
Category: Administrative/Clerical (Office Administrator/ Coordinator)
