Overview
Finance Executive Administrative Assistant Jobs in New York, NY at 3PL Vision LLC
Company Background
Heartland Lawns is a family owned small business, established in 1990. We are growing and looking for people that want to be a part of a winning team! If you are interested in working for a company that treats you like family, we would love to hear from you!
Job Summary
The Front Desk Representative serves as the first point of contact for visitors, clients, and callers, creating a welcoming and professional atmosphere. This role requires a warm, timely greeting, a polished appearance, and consistently polite, upbeat communication. The representative is responsible for managing both in-person and phone interactions with grace, providing clear and accurate information, and addressing inquiries or concerns with attentiveness and respect.
They must demonstrate strong knowledge of company procedures, offer helpful guidance, and ensure a smooth experience for every guest. The ability to handle issues calmly, resolve concerns effectively, and conclude each interaction on a positive note is essential for maintaining excellent service standards and a lasting impression.
Essential Job Functions:
Primary responsibility of job function is to greet customers / vendors in a positive engaging professional manner. Greeting them with a warm, friendly attitude.
Ensure the smooth and efficient flow for client satisfaction through the use of customer service skills; must be adept at word processing and database management skills.
Ensure the reception and waiting areas are well maintained.
Represents the company through primarily inbound telephone customer contact. Answers calls, sets service and sales appointments, and follows up with customers on a variety of issues/concerns. Keeps customer records and files current and updated.
Performs a variety of administrative tasks to support all departments of the company. Telephone contact for all customer interactions including answering calls, service calls, sales appointments, mailing customers information, and following up with customers on a variety of issues.
Optimizes the resources of the company by managing work flow, ensuring you have the tools you need to deliver an excellent customer experience.
Directly responsible for the customer experience by keeping customer records and files current and updated, as well as sends customers information about the company and/or services performed.
Coordinates work flow of all appropriate paperwork and phone calls regarding sales estimates.
Marginal Job Functions:
Performs other related duties as assigned by management.
Cross trains in other departments for back-up support.
Necessary Knowledge, Skills, Abilities and Talents:
Knowledge of customer service principles and practices
Skill in verbal and written communication
Hands on experience with Microsoft Office Applications (Word, Excel, Outlook)
Ability to handle a variety of tasks
Ability to perform accurate data entry
Possess talent and personal traits, including the following: Integrity, Self-Management, Decision Making, Teamwork, Problem-solving
Work Remotely: No
Job Type: Full-time
Pay: $18.00 – $22.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Weekends as needed
Work Location: In person
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Title: Finance Executive Administrative Assistant
Company: 3PL Vision LLC
Location: New York, NY
