Overview
Founder’s Assistant Jobs in United States at Bytewise
Overview:
WE ARE MORE THAN JUST A WORKPLACE…
We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us. Brittain Resorts & Hotels manages a portfolio of premier resorts in Florida as part of a partnership with Provident Hotels & Resorts. Together, we combine decades of expertise and a shared passion for delivering unforgettable guest experiences. Join us in shaping the future of Florida’s hospitality industry and become part of a legacy of excellence.
What will you be doing?
The Front Desk Agent provides exceptional customer service, manages guest check-ins and room assignments, processes payments accurately, and addresses guest inquiries. You will also submit housekeeping and maintenance requests as needed, while creating a welcoming and memorable experience for all guests. This role prioritizes delivering prompt, courteous service to maintain the highest standards of guest satisfaction.
Responsibilities:
Front Desk Agent responsibilities include, but are not limited to;
Greet and welcome guests in a friendly and professional manner
Check guests in and out efficiently
Handle guest inquiries and provide accurate information about the hotel facilities and services
Assist guests with reservations and booking arrangements
Manage phone calls and reservations effectively
Process payments and maintain guest accounts
Handle guest complaints and resolve issues promptly
Other duties as assigned
Qualifications:
What are we looking for?
Previous experience in a front desk role required
Bilingual with Spanish and English strongly preferred
Knowledge of hospitality/hotel industry
Familiarity with hotel operations and procedures
Excellent customer service skills and phone etiquette
Ability to work night shifts in a fast-paced environment
What can you look forward to?
Qualifying team members may enjoy the following benefits:
Medical and Dental insurance
Supplemental insurance plans (ex. Vision, Life, etc…)
Paid Time Off
401(k) retirement plan with company match
Bereavement Leave
Jury Duty Pay
Employee Assistance Program
David L. Brittain Scholarship Program
Tuition Reimbursement
Resort Accommodations Discount
And more!
Why choose us?
Join our team and explore a variety of hotel and resort job opportunities! As leaders in the hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. You will find your work rewarding as YOU make the difference to each of our guests.
Connect with us! @brittainresorts
TikTok | Facebook | Instagram | LinkedIn
Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.
We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.
Posted Salary Range: USD $15.00 – USD $15.00 /Hr.
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Title: Founder’s Assistant
Company: Bytewise
Location: United States