Overview
Front Desk Jobs in Folsom, CA at FirstService Residential
Full Job Description
Job Overview:
TheFront Desk Administrativesupports the operations of the association through customer support at the onsite facility which may include front desk reception duties, community event support/management, and administrative functions.
Compensation:$17 – $19.00 an hour
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client’s property, the salary or wage will also be premised upon the client’s directive. The base pay range is subject to change and may be modified in the future.
Job Responsibilities:include the following. Other requirements may be assigned.
Coordinate and Administer Facility Usage
Assist in monitoring adherence to policies and guidelines.
Respond to homeowner inquiries.
Assist in the implementation of all Association and FirstService Residential sponsored community events when requested.
Administrative
Responsible for front desk operations. Including but not limited to telephone, clerical activities, interfacing with residents, and other duties as necessary.
Handle customer service calls and issue corresponding work orders, in accordance with established procedures.
Receive all material delivered to the onsite office, process it, and forward to the responsible parties.
Handle all aspects resident registration and maintain appropriate computer and paper files.
Monitor and report any violators of the policies and guidelines to the Compliance and Architectural Coordinator.
Must be able to handle multiple tasks concurrently.
Skills & Qualifications:
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be knowledgeable and adept with Connect, Microsoft Outlook, Word and Excel.
Professional attire required.
Must have administrative background and be able to demonstrate organizational skills and the ability to prioritize.
Demonstrates effective oral and written communication skills.
Must be able to independently answer and place telephone calls.
Must be able to sit at a desk for long periods of time.
Must have excellent customer service skills.
Proactive in seeking additional work when assigned tasks are completed.
Hours: Monday-Thursday 10am-3pm and Fridays 8am-5pm
Education & Experience:
Some college or technical education.
Previous customer service experience.
Proficient in English
Bilingual Spanish helpful.
Excellent general math skills.
Excellent reasoning ability and analytical skills.
Physical Requirements & Working Environment:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to lift 25lbs
Must have finger dexterity for typing/using a keyboard.
Verbal ability to effectively communicate with homeowners, co-workers and Board members.
Writing ability to formulate effec…
Title: Front Desk
Company: FirstService Residential
Location: Folsom, CA
Category:
