Overview
Front Desk Jobs in Aventura, FL at Affinity Management Services LLC.
Full Job Description
Description:
Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County for the last 15+ years! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through our innovative services. As the demand for our services continues to grow, we are looking for individuals to join us on our quest to empower and transform each community we partner with.
Position Summary:
The Front Desk at our properties is the first point of contact for both residents and guests. We request you have the skills to communicate in both a friendly and professional manner. Your primary role will be greeting owners/tenants and guests, answering phone calls, handling association inquiries, and sorting and distributing mail.
Essential responsibilities:
Answer the phone at the front desk to respond to current and prospective guests’ owners/tenants needs
Greet guests and walk-ins with in a timely manner when they arrive at the front desk
Contact Residents to obtain approval for access
Receive and manage residents packages
Ability to access and accurately input information using a computer system.
Performs tasks assigned by management. (Excellent verbal, comprehension, listening and problem-solving skills).
Maintain a clean and neat front desk area
Work holidays and weekends if needed
Requirements:
Hours:
Schedule between 7am – 11pm
Must have flexible schedule
SKILLS, KNOWLEDGE & ABILITIES REQUIRED:
Education/Training/Certifications/Licenses:
High school diploma/GED equivalent required
Amazing interpersonal abilities
Familiarity with the hospitality industry is a plus
Willingness to maintain confidentiality
Time management skills
Must be able to sit/stand for long periods of time
Language requirements:
Bilingual is desirable
Experience/Knowledge/Skills:
Requires a minimum of (1) year’s in customer service in the hospitality industry or similar.
Excellent oral and written communication with interpersonal skills.
Empathy and friendly phone manners required.
Is able work with a computer hardware/software is a must.
Have top of the line organizational skills and handle multitasks at once.
Who We Are:
At Affinity Management Services, we are passionate about community association management. We value knowledge sharing and welcome new team members who enjoy the challenges of community association and property management, including Homeowners Associations, Condominiums, and Apartments.
Our Values:
We lead with the following values:
Relationship Oriented:We exceed expectations and build lasting relationships.
Teamwork:We collaborate and take collective ownership of our clients’ needs.
Professionalism: We hold ourselves to a high standard and have a continued commitment to self-development.
Solutions oriented: We anticipate, adapt, and implement the right strategy and process.
What We Offer:
We invite you to be a member of our team, where you can enjoy a comprehensive benefits package, including:
Fully paid medical insurance
Voluntary dental, vision, life insurance, and short-term disability
401(K)Plan after 90 days of employment
Additionally, we provide competitive pay, paid time off, a respectful, caring, and positive working environment. You will have opportunities for growth a…
Title: Front Desk
Company: Affinity Management Services LLC.
Location: Aventura, FL
Category:
