Overview
Front Desk Admin Jobs in Hamilton, OH at Esteem Medspa
Description of Work
This position is open only to current NCDOL employees.
The maximum recruitment salary for this position is $52,000.
The Boiler Safety Bureau of the Department of Labor, under the direction of the North Carolina Commissioner of Labor, is charged with the responsibility for administering North Carolina General Statute, Chapter 95, Article 7A, known as the Uniform Boiler and Pressure Vessel Act of North Carolina. Activities include but are not limited to inspecting boilers and pressure vessels to ensure compliance with the Uniform Boiler and Pressure Vessel Act of North Carolina and the North Carolina Administrative Code, Title 13, Chapter 13.
Position Duties:
1. 70% Inspection Processing and Review: Inspections are split between state and insurance inspectors. Some, but not all, insurance companies subscribe to the same inspection processing system as the state. (These companies are referred to as “subscribers” below). As a result, inspections submitted to the Boiler Safety Bureau fall into two categories: electronic reports and reports submitted by attaching to an email. Electronic reports are submitted by state inspectors and subscribers. Emailed reports are submitted by non-subscribers. The review process includes these steps: • Electronic reports are staged in a review queue after being input by the inspector directly into the approves inspection database. The Administrative Specialist I reviews each report for accuracy against state laws and rules; for integrity against the inspection schedule for the object under inspection; and for accuracy of the object’s location and owner data. Inspections with discrepancies are electronically rejected back to the submitting inspector for correction and submitted to final review by the Administrative Specialist I upon return. • Emailed reports (from non-subscribers) are received and compared to the object history in the database for integrity against the inspection schedule for the object under inspection; reviews the inspection’s accuracy; and for the accuracy of the object’s location and owner data. Inspections with discrepancies are rejected back to the submitting inspector via email or resolved via phone/email communications with the submitter. Once all discrepancies are resolved satisfactorily, the inspection is keyed into the database by the Administrative Specialist I on behalf of the non-subscribing inspector. • Verification for accuracy of inspection reports to include NC number, National Board number, object type and use, manufacturer and year built, maximum allowable working pressure, safety valve relief pressure, location of object in plant, inspector name and commission number, location name and address, and valid contact information (owner, primary, “mail invoice to” and “mail certificate to”). These are minimum requirements for each inspection report.
2. 15% Public Contact: The Administrative Specialist I interfaces with the public by telephone, electronic means, and in writing. The Administrative Specialist I researches data for information requested on follow-ups, repairs, contractors request, shop inspection, confirmation on insurance coverage changes, out of service equipment, and specific information relating to inspection site such as location, telephone etc. There is daily contact with internal staff, deputy inspectors, inspector supervisors, insurance companies and their representatives, contractors, boiler and pressure vessel owner-user, government agencies from other states, and other interested parties. It is important that the Administrative Specialist I presents a positive and professional image required by the bureau in the performance of duties. The Administrative Specialist I should express good verbal communication and have the ability to listen attentively. Maintain a pleasant attitude and give concise accurate information.
3. 15% Various Tasks: The Administrative Specialist I is assigned various tasks that include: • Processing incoming and outgoing mail. • Printing and mailing invoices. • Printing and mailing violation notices. • Drafting and issuing penalty worksheets. • Purchase of equipment and supplies. • Handle incoming calls to Bureau. • Draft and review standard operating procedures.
Knowledge, Skills and Abilities / Competencies
Proficiency with using Microsoft Office products (Word, Excel, Office, Calendar, etc.) is required.
Experience and proficiency with customer support using telephone and email is required.
Experience with inspection report review and processing is preferred.
Experience with purchasing and the state e-Procurement system is preferred.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
Supplemental and Contact Information
The North Carolina Department of Labor is charged by statute with promoting the health, safety and general well-being of the workers in the state. The laws and programs the Department administers affect every worker in the state. The Department is organized into three primary divisions which carry out the Department’s principle regulatory, enforcement and promotional programs, and the administrative operations. The three primary divisions have divisions, bureaus and offices under each, which carry out the specific and specialized portions of the NCDOL mission. The Department employs approximately 385 employees. To learn more about the NC Department of Labor, please visit our website at https://www.labor.nc.gov/.
If you are the selected candidate for the position you will be required to submit a 10-year CERTIFIED driving record as a condition of employment.
This job posting is for one position only. In order to be considered for other vacancies, you must apply for each one.
SEE ATTACHED RESUME WILL RESULT IN AN INCOMPLETE APPLICATION. To receive credit, all experience must be included in the work history sections. Any information omitted from the application but included in the resume will not be considered for qualifying credit. Faxed applications will not be accepted.
Persons eligible for veteran preference must submit a copy of Form DD-214.
NCDOL uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Personnel Act with the most qualified applicants. When a salary range or recruitment range is posted, the actual salary will be based on relevant competencies, knowledge, skills and abilities, internal equity and budgetary considerations pertinent to the advertised position. All post-high school degrees must be from appropriately accredited institutions.
The State of North Carolina is an Equal Opportunity Employer.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Processing applications will take an average of 6 – 8 weeks due to the high volume of applications received. It is not necessary to contact the Human Resources Office to check the status of an application. Upon the closing date, applications are “Under Review” and will be screened by Human Resources for the most qualified applicants.
For technical issues with your application, please call the NeoGov Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact:
NC Department of Labor
Human Resources Division
Stacey Thompson
919-707-7733
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
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Title: Front Desk Admin
Company: Esteem Medspa
Location: Hamilton, OH
