Overview
Front Desk Admin Assistant Jobs in Tampa, FL at Riverside Recovery of Tampa
Full Job Description
Riverside Recovery of Tampa, a premier and leading provider of treatment programs for adults struggling with chemical dependency, substance use and abuse disorders, is seeking a full time Front Desk Administrative Assistant.
At Riverside we act with radical honesty and honor without compromising the truth, we are passionate about what drives us to serve our client, and we acknowledge and assume responsibility for actions, services, decisions and policies. We focus on the long run, not just one stage of our clients recovery, so we provide multiple levels of care to help our clients move through treatment and prepare them for independent life.
Job Duties:
Able to work in a professional office setting and maintain confidentiality of clients, employees, visitors, and staff
Greet and check in visitors and guests in a friendly, pleasant, and courteous manner and notify appropriate department of arrival
Responsible for checking staff, visitors, and guest in compliance with internal safety operations aligned with HIPAA and any ongoing compliance procedures
Ensures proper identification passes are supplied for visitors
Answer and transfer all calls to the appropriate
Manages incoming call routes in house in collaboration with the IT specialist
Bi‐weekly Audits of phone call routing to ensure quality and accuracy
Maintain employee extension list and electronically distribute to staff periodically
Maintain all areas of the lobby for cleanliness and neatness to include the waiting area and restroom
Make sure that the lobby area is stocked with brochures, business cards and beverages
Receive, sort, and distribute mail to appropriate departments
Packages and mails all billing invoices provided by the billing department
Scans documentation to appropriate departments
Assist Facilities with office supply and catering orders
Prepares correspondence, presentations, email communications and excel spreadsheets
Maintain the scheduling for the conference room, and schedule and coordinate meetings, travel, conferences, for all department activities.
Able to work with and communicate effectively with all staff and able to work independently and as a Team
Qualifications:
High school diploma or GED
2 – 4 years of office/administrative assistance experience required; 5 years preferred
At least one year of hospitality experience
Strong customer service experience working in a professional office setting required
Computer Skills:Proficiency with Computer Technology and a working knowledge of including but not limited to MS Office (Word, Excel, PowerPoint, Adobe)
Physical Requirements:Sitting for extended periods of time; manual dexterity needed for keyboarding and other repetitive tasks; occasional lifting of up to 25 lbs.; must be able to work in a climate controlled, office environment; able to use office equipment and computers; and regularly use hand to answer phone or use headphone/headsets.
Full time Benefits:
401-K
Health Insurance
Dental
Vision
Life Insurance
Disability
Critical Illness
Hospital Indemnity/Accident plan
Legal plan
Employer Paid Benefits:
$10,000 life insurance
$10,000 Short term Disability
Title: Front Desk Admin Assistant
Company: Riverside Recovery of Tampa
Location: Tampa, FL
Category:
