Overview

Front Desk & Admin Jobs in Greater Lynchburg Area at KNZ Solutions, Inc

Title: Front Desk & Admin

Company: KNZ Solutions, Inc

Location: Greater Lynchburg Area

Job Title: Front Desk & Admin

Location: McLean, VA (Onsite)

Working Hours: 8 AM – 5 PM

Job Summary

This role is responsible for independently managing front desk operations and executing U.S. HR administrative processes, including payroll preparation and benefits coordination. The role requires a high level of ownership, accuracy, and the ability to follow established processes with minimal supervision.

Key Responsibilities

Front Desk & Office Administration

  • Serve as the primary point of contact for all visitors and office-related inquiries
  • Manage calls, emails, and front desk operations without supervision
  • Monitor and manage the company’s general mailbox, ensuring timely responses and proper routing of emails
  • Maintain office supplies, meeting rooms, and day-to-day office organization
  • Handle administrative requests independently and ensure timely completion

Payroll Administration

  • Fully responsible for preparing accurate payroll inputs via Paylocity
  • Track and validate employee hours, PTO, and payroll changes (new hires, terminations, adjustments)
  • Ensure all payroll data is complete, accurate, and submitted within deadlines
  • Follow payroll checklists and processes without dependency on HR
  • Coordinate directly with management for approvals when required

Benefits Administration (Direct Ownership With TPA)

  • Act as the primary point of contact with Third-Party Administrators (TPAs)
  • Manage benefits enrollment, changes, and employee inquiries independently
  • Maintain accurate and up-to-date benefits records
  • Execute open enrollment processes based on predefined guidelines
  • Resolve routine benefits issues without escalation

Employee Lifecycle Administration

  • Execute onboarding and offboarding processes end-to-end using established templates and checklists
  • Ensure all documentation is completed, filed, and tracked accurately
  • Coordinate system access and required documentation without delays
  • Maintain organized and audit-ready employee records

HR Systems, Compliance & Data Accuracy

  • Maintain 100% accuracy of employee data in systems and trackers
  • Update all changes (compensation, title, status) in a timely manner
  • Generate basic reports when required using existing templates
  • Collaborate with 3rd party firm to ensure adherence to applicable states-level employment regulations by following established compliance processes and checklists
  • Flag any potential compliance risks or discrepancies to management when identified

Operating Approach

  • This role is expected to manage day-to-day responsibilities independently using established processes, templates, and checklists
  • Routine payroll, benefits, and administrative tasks should be handled end-to-end within the role including collaborating with 3rd party firms.
  • The role should proactively coordinate with relevant stakeholders to ensure deadlines are met
  • Matters requiring alignment include:
    • Policy exceptions
    • Compliance-related concerns
    • System or process issues impacting task completion
  • The role is accountable for maintaining accuracy, meeting deadlines, and ensuring smooth execution of all assigned responsibilities

Qualifications

  • Business Administration, Human Resources, or related field experience.
  • 2–3 years of experience in administrative or HR support roles
  • Basic understanding of U.S. payroll and benefits processes
  • Strong attention to detail and accountability
  • Ability to follow structured processes independently

Key Competencies

  • High ownership and accountability
  • Strong attention to detail
  • Ability to work independently
  • Process-driven execution

Benefits

  • Medical, dental, and vision insurance coverage
  • Employer-paid short-term disability, long-term disability, and life insurance
  • Paid time off with vacation (up to 10 days per year)
  • Paid sick leave (up to 5 days per year)
  • 401(k) retirement savings plan
  • Tuition reimbursement or assistance toward continuing education
  • Paid attendance at approved workshops and conferences
  • Full access to LinkedIn Learning
  • Employee Assistance Program (EAP)

Perks (HQ Location)

  • Complimentary daily office snacks and beverages
  • Professional development and ongoing learning opportunities
  • Employee recognition programs
  • Company-sponsored social events and team-building activities
  • Collaborative, team-oriented work environment
  • Opportunities to work on high-impact projects with experienced professionals

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