Overview
Front Desk/ Administrative Assistant Jobs in Pasadena, CA at Encore Labs LLC
Administrative Assistant
Woofie’s of Western Loudoun
Fast-paced, growing pet care business is seeking a remote part-time Administrative Assistant to help with the day-to-day responsibilities of running the business. This position would require about 20 hours a week, but has the opportunity to expand into a full-time position as the company grows. Schedule must be flexible to accommodate possible evening and weekend hours. As a growing business, you would have varied responsibilities in a few operational areas. We wear many hats!
Hours:
Weekdays 1:30pm to 6pm and Saturdays 11am to 3pm
Responsibilities:
Answer incoming phone calls and respond to any inquiries in a timely manner
Scheduling of new and current clients to include re-scheduling
Manage groomer and sitter schedules
Manage client files and update the information accordingly
Ensure all visits are assigned and completed
Manage Outlook correspondence and respond in a timely manner
Follow company procedures to organize messages
Add appointment notes for groomers and sitters
Be an emergency backup sitter
Use company message boards as needed for communications
Attend events and run errands as needed
Perform other administrative tasks as assigned
Qualifications/Skills:
MUST LOVE ANIMALS AND PEOPLE
Must live in the Western Loudoun County area
1-3 years of customer service or data entry experience
Detailed-oriented
Previous use of scheduling software desired, but not necessary
Proficient in Outlook
Ability to work and multi-task in a fast-paced environment
Strong problem-solving skills with the ability to assess challenges, identify solutions, and implement effective resolution independently.
Self-motivated and proactive, with the ability to take initiative, prioritize tasks, and work efficiently with minimal supervision.
Ability to perform well and stay upbeat, positive, and kind when you are pulled in multiple directions by multiple people (or pets) is an absolute must.
Obsessive about lists and checking things off your to-do list
A strong understanding of technology tools and the ability to learn quickly is important to master the tools we use in our business including basic Microsoft Office, Social Media platforms for business, and others specific to the pet care business.
Excellent oral and written communication skills, able to function at a high level of customer service and maturity.
Must have your own reliable transportation and smartphone.
Previous experience in the pet industry or with dogs & cats is preferred.
Experience with social media, marketing, and coordinating events is a plus!
Job Type: Part-time
Pay: $16.00 – $18.00 per hour
Expected hours: 20 per week
Schedule:
Day shift
Every weekend
Monday to Friday
Location:
Remote (Preferred)
Work Location: Remote
Title: Front Desk/ Administrative Assistant
Company: Encore Labs LLC
Location: Pasadena, CA
