Overview
Front Desk Agent Jobs in Albuquerque, NM at Comfort Inn and Suites Albuquerque North
Full Job Description
Position Summary:A front desk agent checks guests in and out of their hotel rooms and ensures customers have a satisfying and enjoyable stay. Their main duties include distributing room keys, verifying customers’ hotel registration information, and process room payments and deposits during their stay.
Shifts Available:Full Time / Part Time, 2p-10p
PLEASE FILL OUT QUESTIONS IN ORDER TO BE CONSIDERED FOR POSITION
Front Desk Clerk duties and responsibilities:
Taking, cancelling, and changing room reservation requests
Investigating and resolving customer complaints or questions
Processing guest departures including calculating changes and receiving payments
Answering telephone calls and relaying messages
Maintaining an inventory of reservations, vacancies, and room assignments
Answering inquires about the hotel and its services through the telephone, email, or in person
Handling wake-up calls and a myriad of other guest requests
Strong written and verbal communication skills
Good time management skills and ability to multitask
Excellent organizational skills and attention to detail
Ability to creatively solve problems
Maintaining a well-groomed and professional appearance
Flexibility to work in a fast-paced environment
Bi-lingual a plus
Compensation:Depending on Experience and shift schedule *Night shift has a differential*
Typically Start at $13.50 – $14.50 with raise after 90 days –
Job Types: Part-time, Full-time
Salary: From $13.00 per hour
Benefits:
Flexible schedule
Schedule:
8-hour shift
Day shift
Holidays
Night shift
On call
Overtime
Weekend availability
Experience:
Customer service: 1 year (Preferred)
Language:
Spanish (Preferred)
Shift availability:
Night Shift (Preferred)
Overnight Shift (Preferred)
Day Shift (Preferred)
Work Location: In person
Title: Front Desk Agent
Company: Comfort Inn and Suites Albuquerque North
Location: Albuquerque, NM
Category:
