Overview
Front Desk Agent Jobs in Lockport, NY at Hampton by Hilton
Company Overview
At Premier Smile Center, we prioritize building a collaborative relationship between our doctors and patients to address individual dental needs. Our dedicated team is committed to providing the best treatment options while ensuring that patients are well-informed about their health and dental choices.
Summary
Are you looking for a fun environment where you are making a difference in a patient’s life? We are looking for someone who cares about people and wants to help. If this is you, then you are a rockstar and we want you as part of our team. Apply by replying to this email with your resume.
Responsibilities
Greet patients warmly as they arrive and assist them with check-in procedures.
Manage appointment scheduling and maintain an organized calendar for the dental team.
Handle incoming calls, providing information and addressing patient inquiries effectively.
Perform data entry tasks accurately to maintain updated patient records.
Assist with customer support by addressing concerns and resolving issues promptly.
Ensure the front desk area is clean, organized, and welcoming for patients.
Requirements
Proven experience in a front desk or receptionist role, preferably in a healthcare setting.
Strong customer service skills with a focus on patient satisfaction.
Excellent communication skills, both verbal and written.
Proficiency in data entry and familiarity with office software such as Google Suite.
Ability to manage multiple tasks efficiently in a fast-paced environment.
If you are passionate about providing excellent customer service in a healthcare environment, we invite you to apply today and become an integral part of our Premier Smile Center family!
Job Type: Full-time
Pay: $18.00 – $22.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Schedule:
Monday to Friday
Work Location: In person
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Title: Front Desk Agent
Company: Hampton by Hilton
Location: Lockport, NY
