Overview
Front Desk Agent Jobs in Austin, TX at SpringHill Suites Austin South
About: Harmony Health Medical is a private practice located near downtown Murfreesboro. Since opening in 2020, we have focused on providing excellent psychiatric and therapeutic services to our patients. We see a wide variety of patients from 6 to 65+ years having a variety of mental health needs.
Our small size means that we place a lot of trust and confidence in every team member. This means that you will have the opportunity to take on tasks and responsibilities that may not be made available in larger organizations. If you have an interest in becoming a healthcare professional or are interested in office operations, this position will give you the chance to explore these areas and to build up valuable experience.
Our goal is to foster an environment where everyone likes working here. We want you to feel fulfilled in the work that you do; to feel that you are contributing to the success of the practice, and to feel recognized for that contribution.
As a member of our team, you will perform front desk receptionist tasks but also some back office tasks. If you are considering a future in medical billing, or medical office operations, this position will introduce you to the business side of healthcare and has the potential to grow into this area of work. We are a growing organization and you will have the opportunity to grow with us.
In this role, you will fulfill the following primary responsibilities:
Greet patients and assist them with check-in and check-out.
Take patient payments and copays as required.
Update patient information in EMR such as demographics and insurance information.
Answer phone calls and log content of the call in the EMR
Manage the appointment schedule and make appointments.
Manage new patient referrals
Keep the office tidy.
Compensation: We believe that everyone should be compensated fairly. By this your pay should reflect the investment you have made in yourself, the demands of the position, and is fair in the marketplace. The specific offer that you get will be based on the amount of experience that you have, how much education, and whether you have any certifications or licenses.
Range: $12.00 to $16.00 per hour
We review pay annually and offer raises accordingly. That said, we have on some occasions increased pay for individuals who have demonstrated that they are providing a greater value to our organization. We believe that if you take on more responsibility and work hard in our office, then your initiative should be recognized and rewarded.
Benefits: We have a benefits package that becomes available to you after 90 days.
Paid Time Off
Allowance for educational or job training related expenses.
Supplemental health insurance.
Operating Hours: We see patients 32 hours each week. When you consider the time to open the office and to close it, most of our team members are working between 36 and 38 hours each week.
Education and Experience
High School diploma or equivalent required
Certification not required but nice to have
Basic computer knowledge
Job Types: Full-time, Part-time
Pay: $12.00 – $16.00 per hour
Expected hours: 32 – 36 per week
Benefits:
Continuing education credits
Paid time off
Healthcare setting:
Private practice
Medical specialties:
Psychiatry
Schedule:
Monday to Friday
Work Location: In person
Title: Front Desk Agent
Company: SpringHill Suites Austin South
Location: Austin, TX
