Overview
Front Desk Agent Jobs in Gonzales, LA at Comfort Suites Hotel
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group. We combine a “small company” culture where your ideas will be heard with “big company” expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.
Our Executive Liability Division underwrites Directors’ and Officers’ Liability Insurance, Employment Practices Liability Insurance, and Fiduciary Liability Insurance for public, private and not for profit companies.
The Executive Liability Division is searching for a Claim Processing Technician who will provide administrative support to the Claims Department and develop the specialized skills and knowledge related to processing of claims. This position is located in our Schaumburg, IL office.
Essential Job Functions and Responsibilities
Learns to perform claims processing and payment functions on basic claims for one or more lines. Performs claims support functions
Composes, prepares, reviews and responds to correspondence
Answers and responds to inquiries and gathers information
May perform mail / file functions. Utilizes the company system(s) to identify the appropriate recipient of correspondence within or outside of the company. Sorts and distributes mail
Maintains / purges documents according to record retention guidelines and distributes files / file systems
Performs general processing, may include updating manuals
May assist with claims numbers, claims setup and entry, electronic imaging or indexing, statistical coverage verification, preparation / entry of claims transactions, preparation / processing recovery and processing drafts and forms
May perform systems functions, including determining errors / corrections on claims system(s) and / or policies
Prepares, orders and maintains records, reports, registers and schedules
Updates claims files and maintains, corrects and / or updates data using office technology
Performs other duties as assigned
Job Requirements
Generally, 2 or more years of related office experience
Basic to intermediate knowledge of MS Office, including Word, Excel and Outlook
Ability to proofread and edit letters for spelling, punctuation and grammatical errors
Ability to comprehend and pay invoices
Accurate data entry skills
Attention to detail with the ability to multi-task
Strong organizational skills
Team player who is customer service oriented and willing to assist others
Strong verbal and written communication skills
Job title and grade will depend on the successful applicant’s level of experience.
Business Unit:
Executive Liability
Benefits:
We offer competitive healthcare, retirement, and paid time off benefits for full-time and part-time benefit eligible employees.
Title: Front Desk Agent
Company: Comfort Suites Hotel
Location: Gonzales, LA
