Overview
Front Desk Agent Jobs in Madison, MS at Courtyard by Marriott
Benefits:
401(k)
401(k) matching
Competitive salary
Flexible schedule
Opportunity for advancement
POSITION: ADMINISTRATIVE ASSISTANT
COMPANY: Accountable Custodial & Maintenance, Inc. (ACM)
LOCATION: Western Washington
SCHEDULE: Monday-Friday, 7 am – 5 pm
STATUS: Part-time
ABOUT ACM:
Accountable Custodial & Maintenance, Inc. (ACM) has over 25 years of experience providing professional cleaning and maintenance services to government buildings, schools, medical facilities, and construction sites throughout Western Washington. Founded in 1998 as Blind Cleaners Northwest and rebranded in 2008, we’ve built our reputation on quality service, environmental responsibility, and exceptional customer care. Our comprehensive service offerings include janitorial services, window washing, construction cleaning, carpet cleaning, floor restoration, pressure washing, roof & gutter cleaning, and more.
JOB OVERVIEW:
We are seeking a detail-oriented Administrative Assistant to support our daily operations and contribute to the continued growth of our company. The ideal candidate will be organized, efficient, and possess excellent communication skills to help manage our busy office environment.
KEY RESPONSIBILITIES:
Review and process incoming emails, assigning tasks to appropriate team members
Monitor project progress using Monday.com and provide regular updates
Assist with scheduling and coordinating field employees (approximately 40) and back-office staff (8)
Support hiring and training processes, including documentation and onboarding
Maintain employee records and assist with the 90-day onboarding program tracking
Process and organize paperwork related to service agreements and contracts
Answer phone calls professionally and direct to appropriate departments
Assist with preparing quotes, invoices, and other business documents
Coordinate supplies and equipment maintenance
Support the implementation of the new employee handbook and safety manual
Assist with organizing company meetings and events
Help maintain company certifications and insurance documentation
Provide administrative support for marketing initiatives and social media presence
REQUIRED QUALIFICATIONS:
Previous administrative experience (1-2 years preferred)
Proficiency with Microsoft Office suite (Word, Excel, Outlook)
Experience with project management software (Monday.com preferred)
Excellent organizational and time management skills
Strong written and verbal communication abilities
Detail-oriented with ability to multitask in a fast-paced environment
Professional phone manner and customer service skills
Ability to maintain confidentiality with sensitive information
High school diploma or equivalent (Associate’s degree preferred)
PREFERRED QUALIFICATIONS:
Experience in the cleaning, maintenance, or service industry
Knowledge of scheduling software (Crew Console with Black Labs)
Familiarity with green cleaning practices and environmental certifications
Experience with employee onboarding and training processes
Basic understanding of workplace safety protocols
Experience with social media management for business
WHAT WE OFFER:
Competitive salary based on experience
401k program with up to 4% employer match
Professional development opportunities
Supportive team environment
Regular working hours (Monday-Friday, 7 am – 5 pm)
OUR COMMITMENT:
ACM is committed to maintaining a safe, respectful workplace free from harassment and discrimination. All employees must adhere to our zero-tolerance harassment policy, anti-discrimination policy, and safety protocols as outlined in our employee handbook.
HOW TO APPLY:
Please submit your resume and cover letter detailing your administrative experience and why you’re interested in joining the ACM team.
Accountable Custodial & Maintenance, Inc. is an Equal Opportunity Employer.
This is a remote position.
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Title: Front Desk Agent
Company: Courtyard by Marriott
Location: Madison, MS
