Overview
Front Desk Agent Jobs in Brighton, MI at Hampton Inn by Hilton Brighton
We are seeking a highly organized, detail-oriented & creative individual to join our small handmade business as a Studio Assistant. The ideal candidate will have experience shipping, be adept with their hands and able to work with leather products, be meticulous and detail-oriented, and possess strong computer skills. In this role, you will be responsible for imprinting custom orders, processing and shipping orders, communicating with customers, preparing leather products for orders, cutting leather and assembling products. This role also requires a very small amount of personal tasks such as taking the dog to the groomer or watching the house, dogs and sheep while we are away.
Overview of tasks:
Imprinting custom orders
Order processing & shipping
Orders must be shipped out with in 1-2 business days from the order date
We ship aproximately 100+ orders per day
Professional Written communication with customers
Preparing leather for orders/manufacturing (including but not limited to; cutting with the machine, by hand with a rotary blade, hole punching with a punch and hammer & machine)
Request Reviews on Amazon
Use AI as a tool & good written communication
Social Media Content
Creating A+ content on Amazon
Help Monitor Reviews & idenify customer issues
Search for Trademark/Copywrite content
Interacting directly with customers via written communication
Working with CSV/Excel for data sorting
Google Analytics
Editing listings on Etsy and Amazon
Very Minimal help with personal tasks (including but not limited to: running errands, feeding dogs, etc.)
We’re looking for:
Highly organized
Extremely detail-oriented
Creative
Has an eye for design & home decor trends
Knowledge of basic home installations
Works well independently but is not afraid to ask for help
Has good time management skills
Can work from home when needed
Proficient in Microsoft Word & Excel
Proficient in Dropbox
Loves dogs
Not required but a huge plus:
Background in social media, including platforms such as TikTok, Instagram, and Facebook
Photography or videography skills
Proficiency in Photoshop and other adobe editing programs
Online sales, including Etsy, Amazon and or Shopify
Letterpress printing
LOCATION:
We are located about 15min south of Ukiah. We conduct business out of my home studio. The studio is located on the top floor of our home and has its own intrance and bathroom.
DAYS, HOURS & PAY:
This position is a part-time role hybrid roll with weekends off. Once fully trained, we offer flexibility in scheduling
During the holiday season, additional hours will likely be required. Typically November/December. Holidays are EXTREMELY busy for us so being able to work more during this time is very important.
Salary: $17 – $20 per hour
Benefits: Employee discount, flexible schedule, paid time off
Job Types: Full-time
Benefits:
We know that we cannot compete with big businesses for pay or benefits but we happily give bonuses & raises based on effort/performance, accuracy & attitude + free product and paid time off and truly value & take care of our employees.
ABOUT US
We are a well established (in business ~9 years) small handmade business specializing in online sales of sustainable & local sorced leather + fiber home décor and accessories. Our aesthetic is minimalistic, natural, and functional. We sell on various online platforms including Etsy, Amazon, Shopify, Wescover, Wayfair, Instagram, TikTok, and Facebook. As a member of our team, you will be expected to fit into our work culture, which values transparency and collaboration. You can learn more about us at www.keyaiira.com or on Instagram @keyaiira. To be considered for this position, in your application, please tell us what you love most about what we do and how your values align with ours.
We approach our work holistically and truly believe that no task is beneath anyone. We strive to make sure that our employees are not just here for a paycheck but actually enjoy what they do. While we often work in solitude, we also value collaboration and bouncing ideas off each other to continuously improve processes and accommodate the needs of both the individual employee and business. We work as a team and value transparency, open communication, and the ability to give and receive feedback without issue.
This position is complex and requires excellent attention to detail and organization. With over 300 products and 1,000s of variations, it is important that you are able to retain and manage this large volume of information.
Job Types: Full-time, Part-time
Pay: $18.00 – $23.00 per hour
Expected hours: 18 – 40 per week
Benefits:
Employee discount
Flexible schedule
Paid time off
Schedule:
Monday to Friday
Application Question(s):
Why are you interested in this job, other than a paycheck?
Do you have experience with selling on Etsy, Amazon or Shopify? If so what platform(s) and how much experience do you have?
Do you prefer written communication to verbal communication?
Did you look us up on Instagram @keyaiira and or look at our website of keyaiira.com?
Experience:
Shopify: 1 year (Preferred)
Etsy: 1 year (Preferred)
Amazon: 1 year (Preferred)
Shipping: 1 year (Preferred)
Canva: 1 year (Preferred)
Photography: 1 year (Preferred)
Adobe Photoshop Systems: 1 year (Preferred)
Microsoft Word: 3 years (Preferred)
Microsoft Excel: 3 years (Preferred)
Work Location: In person
Title: Front Desk Agent
Company: Hampton Inn by Hilton Brighton
Location: Brighton, MI
