Overview
Front Desk Agent Jobs in Ripley, WV at Quality Inn and Suites
Job Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our team. This pivotal role serves as the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. The ideal candidate will possess strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced medical office environment.
Duties
Greet patients and visitors warmly, providing excellent customer service.
Manage front desk operations, including answering phones, scheduling appointments, and handling inquiries,
Conduct insurance verification to confirm coverage and eligibility prior to appointments.
Assist with patient service needs, addressing concerns or directing them to appropriate staff member.
Support medical staff with administrative tasks as needed.
Experience
Previous experience in a front desk or medical office setting is preferred.
Familiarity with medical terminology, including ICD-10 coding, is advantageous.
Candidates should demonstrate strong interpersonal skills, adaptability, and a commitment to providing exceptional patient care.
Job Type: Full-time
Pay: $16.00 – $18.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Work Location: In person
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Title: Front Desk Agent
Company: Quality Inn and Suites
Location: Ripley, WV
